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Extended Stay America - Kansas City - Overland Park - Metcalf Ave
- Hotels
- Overland Park, KS
About this business
Location details
7201 W. 106th St., Overland Park, KS, 66212, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
There was a fire in one of the rooms; however, we never heard a fire alarm or received any instructions to evacuate. In addition, in my opinion, it is not right that we have to wait 3-5 business days for the security deposit charge to reverse.
Business response:
Matthew, thank you for being our guest. We are pleased you choose to stay with us. However, we are sorry your stay with us was not a comfortable one. Your concerns about the fire have been discussed with my team to find out what went wrong. Regarding the security deposit, it is the bank time that takes up to a few days to refund you back. We hope to see you again soon! Sincerely, Hotel Management
Overnight Business Trip Overnight Business Trip - The room was comfortable and clean.
My husband stayed in this location for he had a working weekend. It was a very quiet, clean and safe stay.
Business response:
Caryn, thank you for taking the time to share your feedback. We are glad to know that your husband had a pleasant stay with us and that our location was perfect for his needs. It was a pleasure serving him at Extended Stay America, and we look forward to seeing you both on your future visit to this area. Sincerely, Hotel Management
Smokey room Room was decent for price. The smell from the AC when it ran smelt like cigarette smoke, and ot was supposed to be a smokeless room. Only complaint for the price.
Business response:
Benjamin, thank you for your candid evaluation. We are sorry for the inconvenience you experienced with our accommodations. We are a non-smoking hotel, but on a rare occasion, we do have violators of this rule. We appreciate you bringing this to our attention so we can address it right away. Thank you for staying with us, and we hope you will make the same choice the next time you visit our area. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Kansas City - Overland Park - Metcalf Ave
How is Extended Stay America - Kansas City - Overland Park - Metcalf Ave rated?
Extended Stay America - Kansas City - Overland Park - Metcalf Ave has a 4.3 star rating with 1,292 reviews.
When is Extended Stay America - Kansas City - Overland Park - Metcalf Ave open?
Extended Stay America - Kansas City - Overland Park - Metcalf Ave is open now. It will close tomorrow at 12:00 a.m.