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Extended Stay America - Kansas City - Overland Park - Nall Ave.
- Hotels
- Overland Park, KS
About this business
Location details
5401 W. 110th St., Overland Park, KS, 66211, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
cozy
Business response:
Regina, thank you for your kind words about our hotel. We are delighted to know that you had an excellent stay with us. We are particularly glad your room provided all the comforts you expected. Thank you again for all of your great feedback. We look forward to your next stay at Extended Stay America! Sincerely, Hotel Management
very down to earth professional people
I stayed here for two weeks & they did not clean the room one time.
Business response:
Thank you for being our guest. Our top priority is our guests' well-being and safety; keeping that in mind, we have adjusted our housekeeping services to suit each guest's requirements. For a future visit, please know that our front desk is always happy to arrange these specifics. We do sincerely apologize if this was not communicated to you upon check-in. We hope you will give us another opportunity to provide you with the hospitality you deserve. Sincerely, Hotel Management
Pretty rough--but priced accordingly I needed a room for a last-minute overnight stay in Overland Park and prices for higher-rated hotel brands seemed unusually high. My wife and I didn't need more than a place to sleep, so I opted for this less-expensive option. Sometimes you get what you pay for, you know? The bed was assuredly not actually queen-sized ... the bedspread had a 1-inch square hole carved out of it (I turned back the bed upon arrival so my wife wouldn't notice that!) ... the bathtub faucet ran at little more t... read more
Business response:
Thank you for choosing our hotel for your overnight stay. We are so sorry for the issues you outlined about your room and that you could not get a comfortable night's sleep. We have shared your comments with the appropriate individuals so that corrective actions can be taken. We would appreciate another opportunity to provide you with a better experience on a future stay. Sincerely, Hotel Management
The entire hotel smelled like pot! Our room was clean and smelled just fine, but the minute you stepped into the hallway…pot. Staff was very nice.
Business response:
Lynne, thank you for being our guest. Although we are glad you liked our devoted associates as well as your refreshing suite, we are sorry for the specific concern you mentioned about our hallways. We work hard to provide a clean and comfortable environment; therefore, we regret that this issue compromised your visit. We will follow up on this matter to ensure it is not repeated. We hope you will give us another chance to welcome you in the future. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Kansas City - Overland Park - Nall Ave.
How is Extended Stay America - Kansas City - Overland Park - Nall Ave. rated?
Extended Stay America - Kansas City - Overland Park - Nall Ave. has a 4.1 star rating with 1,230 reviews.
When is Extended Stay America - Kansas City - Overland Park - Nall Ave. open?
Extended Stay America - Kansas City - Overland Park - Nall Ave. is open now. It will close tomorrow at 12:00 a.m.