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Extended Stay America - Kansas City - Overland Park - Nall Ave.
- Hotels
- Overland Park, KS
About this business
Location details
5401 W. 110th St., Overland Park, KS, 66211, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
It was well located for the medical facilities we were using. The whole facility needs an update. It is clean, but old and the facilities show it. Staff was anything but welcoming and the room had little information about services and amenities. The price was good, but I don't think I would stay there again.
Business response:
Dear David, it was disappointing to read that we did not meet your expectations, and we are truly sorry your stay was anything other than perfect. We are taking appropriate steps to ensure future guests do not encounter the same issues. We hope you will accept our apologies and consider giving us another chance to show you the outstanding service we typically provide. Sincerely, Hotel Management
We had a very nice stay. Everyone was very friendly and helpful
Business response:
Dear Phyllis, thank you for being our guest and for your excellent feedback! Every team member at Extended Stay America works hard to deliver a great guest experience, so we appreciate your noticing their efforts. We hope you will visit again the next time you are in the city. Sincerely, Hotel Management
The place is ok.
Business response:
Dear Jessica, it is good to know you had a pleasant stay. We strive to provide all our guests with a comfortable experience. We look forward to welcoming you soon. Sincerely, Hotel Management
Nice place to stay Location was great. Room had some things broken (drawers), light bulbs missung. But overall nice room. Comfortable. Quiet.
Nice place Clean room. Comfortable. Could use USB ports in plug ins or lamp.
Business response:
Dear Ann, thank you for sharing your experience with fellow travelers. We are glad you were pleased with your room, particularly the USB port facility. We understand that technically updated and clean accommodations are of the utmost importance, and we are very proud of our housekeeping associates for their excellent work. Thank you again for taking time out of your day to recognize our efforts. We hope you choose Extended Stay American any time your travels bring you back this way. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Kansas City - Overland Park - Nall Ave.
How is Extended Stay America - Kansas City - Overland Park - Nall Ave. rated?
Extended Stay America - Kansas City - Overland Park - Nall Ave. has a 4.1 star rating with 1,269 reviews.
When is Extended Stay America - Kansas City - Overland Park - Nall Ave. open?
Extended Stay America - Kansas City - Overland Park - Nall Ave. is open now. It will close tomorrow at 12:00 a.m.