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Extended Stay America - Kansas City - Overland Park - Nall Ave.
- Hotels
- Overland Park, KS
About this business
Location details
5401 W. 110th St., Overland Park, KS, 66211, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Decent stay Rooms seemed a bit dated, however clean.
Business response:
Amanda, thank you for staying with us and for taking the time to post a review.We are sorry our hotel did not meet your expectations.We will share your feedback with appropriate individuals in our organization as we begin formulating plans for future renovations. Until those plans are approved, our goal is to deliver the best service of any hotel in the area, and we hope you will make plans to stay with us again. Sincerely, Hotel Management
The rooms were clean, I like the outside. The hallways were the only thing I didn’t like. There’s a kind of smell. I think it could just do with a bit of a remodel. But the staff were very nice and I would consider staying there again.
Business response:
Thank you for choosing Extended Stay America. We are glad you liked our clean suites and our friendly staff. However, we regret the odor you encountered in the hallways. We will follow up on your concerns to ensure we are well poised to serve you better during your next stay. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management
Just stopped for 8 hours sleep. It was great for that.
Business response:
Thank you for choosing Extended Stay America on your trip to our city. We are delighted to know you had a relaxing stay and that you returned without any complaint. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
Not Great We arrived late at night and there appeared to be only one person working. When we took the luggage cart back to the check in area, all lights were out. The check in took longer than usual. And the surroundings were fairly dark leaving a feeling of insecurity.
Business response:
Jerry, thank you for taking the time to review your stay. We're sorry for the inconvenience you had at the time of check-in. Please be assured that we have discussed your feedback with our front desk team to be more diligent with their efforts moving forward. We hope this did not overshadow your otherwise positive experience, and we look forward to hosting you again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Kansas City - Overland Park - Nall Ave.
How is Extended Stay America - Kansas City - Overland Park - Nall Ave. rated?
Extended Stay America - Kansas City - Overland Park - Nall Ave. has a 3.3 star rating with 2,090 reviews.
When is Extended Stay America - Kansas City - Overland Park - Nall Ave. open?
Extended Stay America - Kansas City - Overland Park - Nall Ave. is open now. It will close tomorrow at 12:00 a.m.