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Extended Stay America - Kansas City - Overland Park - Nall Ave.
- Hotels
- Overland Park, KS
About this business
Location details
5401 W. 110th St., Overland Park, KS, 66211, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Seemed like an older property. No one at front desk at check out. Had to call and request a receipt for stay - was told I could get one via email, still waiting and will have to call again.
Business response:
Thank you for the review. We are sorry you were disappointed with your visit due to your front desk experience. We truly take pride in our guest service and the feedback we receive, good or bad, helps us to improve our services going forward. We will also share your valuable comments about the condition of our property with our Brand Leaders so that they can take the necessary steps to make our future guests experience a better one. Regarding your concern about the receipt we would like to mention that while making the reser... read more
Great location. Clean rooms. Comfy bed. Convenient. Good price
Business response:
Thank you for sharing the details of your stay at Extended Stay America. A comfortable room always makes for a great impression, and we are delighted to know you enjoyed the comfort of your room too. What was even more pleasing to know is that you liked our proximity to many destinations, which made your stay excellent. We are glad you had a relaxing stay and hope you’ll come back for another restful visit. Sincerely, Hotel Management
Nice place at reasonable rates Room was great ... except one morning no electricity in half of room. One other night the TV was not receiving a number of the channels.
Business response:
Herbert, thank you for choosing Extended Stay America. We are glad to know you liked our affordable rates and enjoyed your comfortable accommodations. However, we regret the inconvenience you had. On behalf of everyone here, we invite you to revisit us on your next trip to the area. Sincerely, Hotel Management
It was alright at best. I'm not sure if it had even been cleaned. I will never stay there again. You have to order all the items for the kitchen and there is no ice machine. I guess you need to be there long enough to freeze your own.
Business response:
Thank you for reviewing your stay. We are sorry for the cleanliness and maintenance issues you encountered in your room. We have shared your feedback with the appropriate team to ensure this is not repeated again. Kindly note, to ensure the cleanliness of kitchenware upon check-in, brand standards require us to make these items available at the front desk, and our team gladly delivers them to your suite. Please consider staying with us again so that we can provide you with a better stay. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Kansas City - Overland Park - Nall Ave.
How is Extended Stay America - Kansas City - Overland Park - Nall Ave. rated?
Extended Stay America - Kansas City - Overland Park - Nall Ave. has a 3.3 star rating with 2,090 reviews.
When is Extended Stay America - Kansas City - Overland Park - Nall Ave. open?
Extended Stay America - Kansas City - Overland Park - Nall Ave. is open now. It will close tomorrow at 12:00 a.m.