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Extended Stay America - Kansas City - Overland Park - Quivira Rd.
- Hotels
- Overland Park, KS
About this business
Location details
10750 Quivira Rd., Overland Park, KS, 66210, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The room was a little worn out & smelled a little too. The bed was comfortable. All the appliances worked. It would have been nice to have some dishes, utensils, & a few pots & pans even if they were disposable
Business response:
Thank you for being our guest at Extended Stay America. We're glad you liked your bed, but we're sorry you were a bit disappointed with your room and the inconvenience you had due to our dishware policy. We have discussed your feedback with our housekeeping and maintenance teams to review and action. Also, know the kitchenware for your room is available and kept at the front desk to ensure cleanliness, and our team gladly delivers these items to our guests upon request. We hope to have another opportunity to welcome you back... read more
I expected at least the same things you get at a motel like glasses, shampoo, hair dryer and a coffee maker. None of these items were in the room. It was clean and way over doused with fragrance everywhere. Location is easy to access.
Business response:
Thank you for being our guest. We're glad to know you liked our well-kept property and that our location was ideal for you. However, we apologize our hotel and amenities were not to your expectations. Please know our hotel is designed for guests staying a week or more at a time, who prefer a home-like living experience and they bring their personal items. So we certainly understand why you may have found our amenities a bit different than traditional hotels. We hope you will consider a return visit so we can make it up to yo... read more
Location is great to soccer park, grocery store and shops.
Business response:
It was wonderful to read your review and find out how much you enjoyed your stay with us. We are happy that our location was perfect for your needs and helped make your visit to the area a total success. Thank you very much for sharing your experience so future guests can see what makes the Extended Stay America an excellent choice. Sincerely, Hotel Management
The property was good, but it was not very clean. Blanket had stains, orangish colored had white spots on it from a spill, and the headboard was dirty. I had to clean it before going to bed. I probably won’t book at that location again.
Business response:
Thank you very much for staying with us. We take the cleanliness of our rooms and hotel very seriously, so we deeply apologize for our carelessness during your visit. Your feedback has been shared with our team, and we have taken action to prevent similar mistakes. We encourage you to give us another chance so we can show you the quality you deserve. Sincerely, Hotel Management
Quiet. Friendly staff. Smelled funny and needed a good cleaning.
Business response:
We appreciate you taking the time to write a review about your stay. It's nice to read had an overall pleasant visit and liked our service. However, we are sorry for the odor issue experienced. Your concern will be shared with our housekeeping team so that they will be more diligent in their work. We hope to see you again soon. Sincerely, Hotel Management
Staff was polite and explained everything up front such as you need to exchange towels out as room service doesn't come every day. Room was very spacious and mostly clean (desk was a bit sticky). Bathroom was spacious and clean. Only heard noise when neighbors were very loud (kids jumping up and down upstairs) but otherwise not much outside noise heard.
Business response:
Thank you for taking the time to review your visit. We're glad to know you were pleased with the service provided by our front desk associates and that you liked your well-appointed room. However, we're sorry the noise you experienced from the other guests of the hotel. We hope this did not overshadow your otherwise positive stay with us, and we look forward to seeing you again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Kansas City - Overland Park - Quivira Rd.
How is Extended Stay America - Kansas City - Overland Park - Quivira Rd. rated?
Extended Stay America - Kansas City - Overland Park - Quivira Rd. has a 3.1 star rating with 1,354 reviews.
When is Extended Stay America - Kansas City - Overland Park - Quivira Rd. open?
Extended Stay America - Kansas City - Overland Park - Quivira Rd. is open now. It will close tomorrow at 12:00 a.m.