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Extended Stay America - Kansas City - Overland Park - Quivira Rd.
- Hotels
- Overland Park, KS
About this business
Location details
10750 Quivira Rd., Overland Park, KS, 66210, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Good basic accommodation Room was not as well outfitted as I thought it would be. A full oven would have been a nice addition to the room. Also, the vent filter in the kitchen appears that it had never been cleaned; it was solidly caked with old grease. After running the vent fan for only a few second, my room smelled like old grease for two days.
Business response:
Thank you for sharing your experience about our hotel. We are sorry for the cleanliness issues you experienced in your room. Your feedback has been shared with the housekeeping team to be more diligent going forward. We hope you will give us a chance to provide you with the perfect stay you deserve on a future visit. Sincerely, Hotel Management
The location and functionality of the property was efficient, staff was very pleasant and helpful. The room and bed seemed clean, just not new - which is probably how the price can stay low. Be sure to bring any item you may need for the kitchen such as utensils, paper towels, cleaning agents. I felt safe and I had a good night's rest.
Business response:
Thank you for being our guest at Extended Stay America. It’s a pleasure to know you liked our location and were impressed with our courteous associates. Kindly note, in-room amenities and other articles such as toiletries are available and complimentary at the front desk. On behalf of everyone here, we invite you to revisit us. Sincerely, Hotel Management
I like the way they doing business great staff nothing wrong to say about them
Business response:
Thank you for posting your kind review of Extended Stay America. Our goal is to provide an exceptional experience for each of our guests. It was a pleasure to read about the service you received from our staff. They will be pleased to hear their efforts are noticed and appreciated by our guests. We appreciate your feedback and look forward to your next visit! Sincerely, Hotel Management
Room was clean but needs updating. Breakfast was mediocre with limited choices and no beverages(juices) for example only coffee and tea.
Business response:
Duane, thank you for being our guest. We're glad to know you were pleased with your well-appointed room, but we're sorry for the inconveniences you mentioned. We have alerted our maintenance team to your concerns, and we will be more proactive replacing items that are beginning to show wear. We will also share your feedback regarding our grab-and-go breakfast with our Brand Leaders so that they can use it while planning new breakfast offerings. We hope you will consider a return visit so we can restore your confidence. Since... read more
Business response:
Thank you for the perfect rating! We are overjoyed to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you at Extended Stay America, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Grear price. Breakfast needs improvement. No fitness or business centers.
Business response:
We appreciate you choosing to stay at Extended Stay America. It's great to know you had an enjoyable stay and you found us to be a good value. Your feedback is valuable to improve our future guest experiences. We hope you will visit us again. Sincerely, Hotel Management
Business response:
Thank you for your nice rating and letting us know that your stay at Extended Stay America was a great one. It was a pleasure having you as our guest, and we look forward to welcoming you again in the near future. Sincerely, Hotel Management
I liked having a kitchen, I didn't have to eat out that way, but didn't know till after I had went to the store and bought items to cook with, that there was items there I could use. Your person at the deck should say something about it. I was very upset there was NO hair dryer in the room. they were in a remodel so I do understand the mess I will stay there again
Business response:
Thank you for choosing Extended Stay America for your needs. We are delighted to know you had a pleasant stay with us and that our offerings were to your satisfaction. We will make sure our front office team communicates our hotel policies effectively going ahead. It was a pleasure to have you as a guest, and we hope to see you again soon. Sincerely, Hotel Management
Like and front dest assistant very much. Didn't like or very concerns: 1. Copy of id and Credit Cards is illegal and goed againt the US privacy act 0f 2002. 2. Breakfast Bar is the worst ever seen. Nothing but hot water and cereal.
Business response:
Thank you for being our guest at Extended Stay America. We are glad to see you had a pleasant time with us, but we regret the disappointment you had with our breakfast offerings. Your feedback will be shared with our brand leaders to determine new breakfast choices. Thank you again for your review, we appreciate your business! Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Kansas City - Overland Park - Quivira Rd.
How is Extended Stay America - Kansas City - Overland Park - Quivira Rd. rated?
Extended Stay America - Kansas City - Overland Park - Quivira Rd. has a 3.1 star rating with 1,337 reviews.
When is Extended Stay America - Kansas City - Overland Park - Quivira Rd. open?
Extended Stay America - Kansas City - Overland Park - Quivira Rd. is open now. It will close tomorrow at 12:00 a.m.