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Extended Stay America - Kansas City - Overland Park - Quivira Rd.
- Hotels
- Overland Park, KS
About this business
Location details
10750 Quivira Rd., Overland Park, KS, 66210, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Location is great to soccer park, grocery store and shops.
Business response:
It was wonderful to read your review and find out how much you enjoyed your stay with us. We are happy that our location was perfect for your needs and helped make your visit to the area a total success. Thank you very much for sharing your experience so future guests can see what makes the Extended Stay America an excellent choice. Sincerely, Hotel Management
The property was good, but it was not very clean. Blanket had stains, orangish colored had white spots on it from a spill, and the headboard was dirty. I had to clean it before going to bed. I probably won’t book at that location again.
Business response:
Thank you very much for staying with us. We take the cleanliness of our rooms and hotel very seriously, so we deeply apologize for our carelessness during your visit. Your feedback has been shared with our team, and we have taken action to prevent similar mistakes. We encourage you to give us another chance so we can show you the quality you deserve. Sincerely, Hotel Management
Quiet. Friendly staff. Smelled funny and needed a good cleaning.
Business response:
We appreciate you taking the time to write a review about your stay. It's nice to read had an overall pleasant visit and liked our service. However, we are sorry for the odor issue experienced. Your concern will be shared with our housekeeping team so that they will be more diligent in their work. We hope to see you again soon. Sincerely, Hotel Management
Staff was polite and explained everything up front such as you need to exchange towels out as room service doesn't come every day. Room was very spacious and mostly clean (desk was a bit sticky). Bathroom was spacious and clean. Only heard noise when neighbors were very loud (kids jumping up and down upstairs) but otherwise not much outside noise heard.
Business response:
Thank you for taking the time to review your visit. We're glad to know you were pleased with the service provided by our front desk associates and that you liked your well-appointed room. However, we're sorry the noise you experienced from the other guests of the hotel. We hope this did not overshadow your otherwise positive stay with us, and we look forward to seeing you again soon. Sincerely, Hotel Management
OK Great neighborhood. Didn’t clean the room though after the first night. Breakfast sucks. Could be cleaner. But good place to sleep for sure.
Business response:
Tyler, thank you for being our guest. We are sorry for the disappointment you had with our breakfast. Your concern will be shared with our Brand Leaders to assist them when determining new breakfast offerings for future implementation. Kindly note our housekeeping is done on a weekly basis to respect the privacy of our guests and offer them minimal intrusion. Please consider staying with us again so we can provide you with a better experience. Sincerely, Hotel Management
Would stay here again. We really liked this hotel. The only issue we had was that our room keys deactivated 3-4 times. Otherwise, no issues.
Business response:
Janetta, thank you for taking the time to share your feedback. We are pleased our offerings were to your satisfaction and that you had a great stay with us. However, we are sorry for the issues you had with the key card. On behalf of everyone at Extended Stay America, we invite you to visit us again the next time you visit our area. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Kansas City - Overland Park - Quivira Rd.
How is Extended Stay America - Kansas City - Overland Park - Quivira Rd. rated?
Extended Stay America - Kansas City - Overland Park - Quivira Rd. has a 3.1 star rating with 1,391 reviews.
When is Extended Stay America - Kansas City - Overland Park - Quivira Rd. open?
Extended Stay America - Kansas City - Overland Park - Quivira Rd. is open now. It will close tomorrow at 12:00 a.m.