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Extended Stay America - Kansas City - Overland Park - Quivira Rd.
- Hotels
- Overland Park, KS
About this business
Location details
10750 Quivira Rd., Overland Park, KS, 66210, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The hotel location is excellent and the staff was very nice. For the price, I thought the room was clean and comfortable...but average. Pillows didn't give much support and the blankets were thin and light. Otherwise, for the money, it was a decent place to stay and we would probably stay there again.
Business response:
Alex, thank you for being our guest. We are happy to know you enjoyed our location and that you also appreciated our associates. However, we are sorry we missed meeting some of your expectations in regards to your room. We appreciate your business and hope to see you back soon so that we can make your next visit an even better. Sincerely, Hotel Management
The sink in bathroom and tub drained extremely slow causing multiple backups
Business response:
Sandra, thank you for sharing your feedback online. Although you liked certain offerings and had an overall pleasant stay, we apologize for the difficulties you encountered here. Your feedback has been shared with the maintenance team for review and action. We hope to have an opportunity to make it up to you in the near future. Sincerely, Hotel Management
Business response:
Thanks for the perfect rating. We are glad you had a wonderful time at Extended Stay America. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience. Sincerely, Hotel Management
I’m pretty sure the bed in our room was not a queen size like we booked. The was rarely anyone at the front desk in the evening. But the hotel was clean and in a great location.
Business response:
Thanks for evaluating your stay. We are glad to read you had an overall pleasant visit and liked our location. However, we are sorry not meeting your expectations and regret the inconvenience caused by our service. We value your feedback as it will help us improve our service and facilities moving forward. We hope to have the opportunity to welcome you back again soon. Sincerely, Hotel Management
I had a wonderful stay! I travel each Fall for my job and this was one of the best stays I have had. The staff was wonderful and beyond friendly!
Business response:
Katie, thank you for being our guest and for your wonderful feedback! Every team member here at Extended Stay America works hard to deliver a great guest experience, so we really appreciate you noticing their efforts. We hope you will visit us again the next time you are in the area. Sincerely, Hotel Management
Business response:
Fatima, thank you for your 5-star rating. Our aim is to provide an excellent stay, and we are happy you experienced the same with us at Extended Stay America. It was a pleasure having you as our guest, and we look forward to welcoming you back again soon. Sincerely, Hotel Management
Business response:
Jamal, thanks so much for the terrific rating regarding your visit to Extended Stay America. Making sure that each guest's experience is flawless is what we strive for every day, and your recognition of our efforts goes a long way in motivating us to do even better. We hope you are already planning another trip our way. Sincerely, Hotel Management
thumbs up tebplace was great but they only had 1 person at the desk and it took forever to check in
Business response:
Thank you for being our guest at Extended Stay America. We are delighted you had an overall nice time with us. We appreciate your business and hope to see you back soon. Sincerely, Hotel Management
Our room looked nothing like the pictures.. ved was very hard and uncomfortable...very limited number of tv channels, the shower had hair on the tub and wall, breakfast was granola bars, muffin, or instant oatmeal and coffee.. .no fruit or even juice. I thought the night manager who checked me in was not very friendly. The day manager was extremely nice.
Business response:
Thank you for being our guest. We are sorry for the discomfort you experienced from the bedding and that our breakfast choices weren’t to your satisfaction. Your feedback has been discussed with the Brand Leaders in an effort to enhance our facilities going ahead. It is never our intention to disappoint you in any way, and we hope you will give us a chance to redeem ourselves in the future. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Kansas City - Overland Park - Quivira Rd.
How is Extended Stay America - Kansas City - Overland Park - Quivira Rd. rated?
Extended Stay America - Kansas City - Overland Park - Quivira Rd. has a 3.1 star rating with 1,337 reviews.
When is Extended Stay America - Kansas City - Overland Park - Quivira Rd. open?
Extended Stay America - Kansas City - Overland Park - Quivira Rd. is open now. It will close tomorrow at 12:00 a.m.