Extended Stay America - Kansas City - Overland Park - Quivira Rd.

Business response:

It was a pleasure having you as our guest at Extended Stay America. We strive daily to please our guests and your feedback tells us we are meeting those goals. Thanks again for recommending us to future guests. We look forward to hosting you again soon. Sincerely, Hotel Management 

Business response:

Thank you for being our guest. We are happy you enjoyed your stay overall, but we apologize for the issues you experienced during check-in. Your comments have been shared with the front desk team to ensure a better experience going forward. We hope you will stay with us again soon. Sincerely, Hotel Management 

Business response:

Thank you for staying with us and taking the time to share your review. Our goal is to maintain the highest standards, and we apologize for falling short of this. We hope to have the opportunity to make your next stay perfect in every respect. Sincerely, Hotel Management 

Business response:

Thank you for the 5-star rating. We are delighted your visit was exceptional and hope you plan to come and see us again at Extended Stay America. Sincerely, Hotel Management 

Business response:

Nailah, thank you for being our guest and for your wonderful feedback! Every team member here at Extended Stay America works hard to deliver a great guest experience, so we really appreciate you noticing their efforts. We hope you will visit us again the next time you are in the area. Sincerely, Hotel Management 

Business response:

Thank you for being our guest at Extended Stay America. We appreciate your rating and are delighted that your visit with us was a great one. It was good to have you here, and we hope you will come and see us again soon. Sincerely, Hotel Management 

Business response:

Anthony, thank you for being our guest at Extended Stay America. We appreciate your rating and are delighted that your visit with us was a great one. It was good to have you here, and we hope you will come and see us again soon. Sincerely, Hotel Management 

Business response:

Carlos, thank you for returning to stay at Extended Stay America. We are delighted to read you loved our convenient location and excellent service. Thanks again for being our guest, and we look forward to your next visit. Sincerely, Hotel Management 

Business response:

Thanks for evaluating your experience at our hotel. We are sorry for the disappointment you had with our complimentary grab-and-go breakfast. Your feedback will be shared with our Brand Leaders to assist them when determining new breakfast offerings for future implementation. We would like to inform you that as we have refrigerators in all our rooms which includes ice trays for your convenience, we do not have ice machines on our property. We hope to have the opportunity to serve you again on your future visit to our city. ... read more