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Extended Stay America - Kansas City - Overland Park - Quivira Rd.
- Hotels
- Overland Park, KS
About this business
Extended Stay America Hotel Kansas City - Overland Park - Quivira Rd. is located at 10750 Quivira Rd, Overland Park, KS. This business specializes in Hotels & Motels and Other Lodging.
Location details
10750 Quivira Rd., Overland Park, KS, 66210, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
good
Bad Overall Experience =( My experience was not good I booked a King bed one week early. On day of arrival was informed they overbooked I was downsized to a queen .. It was actually a full size bed not a queen . Dishes were all over the hallway floor in front of four rooms all day , Wifi didn't work. Toliet didn't work , no toilet paper .. Bed was full size and not comfortable. But the room smelled good and the staff was polite.. Not happy with this experience overall especially when I was downsized from a king and they want... read more
Business response:
Thank you for the feedback about your stay at our hotel. It was a pleasure to read that our team was friendly, but we understand your disappointment in not receiving the bed type you booked. To uphold our company's high standards, we will reinforce our policies with our team, and ensure dishes are collected daily from guest rooms. Thank you for your comments. Guest feedback like yours allows us to continue to improve our hotel. We hope that despite the experience you had, you will consider us again in the future.
Ok but won't stay again. Location was great. About 5 mins from oak park mall. Right near highway to access legends and other sights. Room was basic. Kitchen had no utensils or pots or pans. The cabinets were empty. The overlay on the bed had a bad body odor smell. The smell was not good around us in the hallways as well. The staff was Nice but did not have any information to offer about local sites and taste nearby. Each time asking them a question, they were sitting to the side of front desk on the cell phones. There was no... read more
Business response:
Thank you for taking the time to tell us about your experience. It was nice to hear that the location was convenient, but we apologize that you did not find the odor to be fresh. Thanks to your comments regarding our team, we will be coaching our associates on better service. Your feedback is very important to us, so thank you for sharing. If the opportunity should arise, we hope you will give us another chance on a future stay. For your next visit, please inquire about our dish packages which can be delivered to your room a... read more
You get what you pay for. Very slow young girl trying to check in 6 people alone. Another girl behind the frint counter in the corner giggling with front desk girl. In our room, the toilet was running. Used and not flushed. Wouldn't flush. Called the front counter, young girl said she would have the manager come up. Thirty minutes later, called again. She giggled, she had forgotten. Manager came up and fixed it. Room had a small kitchen sink that was dirty.
Ok except no shower curtain... I had read in previous reviews that there was an issue with smell, so I was not surprised by that. I was shocked when I went to get into the shower that someone had taken down the shower curtain and not replaced it... A bit of an awkward moment... Otherwise, the hotel was what I expected for the price I paid.
overall just fine. front desk staff always Pleasant. only issue was a funny smell upon entry to room.
Frequently asked questions about Extended Stay America - Kansas City - Overland Park - Quivira Rd.
How is Extended Stay America - Kansas City - Overland Park - Quivira Rd. rated?
Extended Stay America - Kansas City - Overland Park - Quivira Rd. has a 4 star rating with 816 reviews.
When is Extended Stay America - Kansas City - Overland Park - Quivira Rd. open?
Extended Stay America - Kansas City - Overland Park - Quivira Rd. is open now. It will close tomorrow at 12:00 a.m.