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Extended Stay America - Kansas City - Overland Park - Quivira Rd.
- Hotels
- Overland Park, KS
About this business
Location details
10750 Quivira Rd., Overland Park, KS, 66210, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Thank you for evaluating your stay. Your review indicates we have room for improvement in some areas. We hope you will give us a chance to redeem ourselves the next time you are in this area. Sincerely, Hotel Management
Hotel is at good spot, easy to get to it Hotel is located in good place, just need to put out there no breakfast,
Business response:
Thank you for choosing to stay at Extended Stay America. We are delighted to know you were comfortable here and that our location was perfect for your needs. We will certainly pass along your feedback to the appropriate team regarding food and beverage selections at our hotel. Thanks again for your feedback, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Nice hotel the location was perfect The receptionist had a smile, explained the process of checking in and where to find all that we needed. Housekeeping Staff in the building, but did not collect trash from our room was overflowing. Overall the hotel was clean, quite would definitely stay there again!!
Business response:
Thank you for being our guest and for your wonderful feedback! Every team member here at Extended Stay America works hard to deliver a great guest experience, so we really appreciate you noticing their efforts. We hope you will visit again the next time you are in our area. Sincerely, Hotel Management
The breakfast was not as expected. I did like that we could open the windows for fresh air though!
Business response:
Thank you for your visit. Although you had an overall good stay, we are sorry that our breakfast offerings were not to your liking. We will be sure to share your feedback with the concerned team as we plan any changes to the same. Please give us another chance to make a better impression on your next visit to our area. Sincerely, Hotel Management
Nice hotel We needed a hotel close to the Overland Park Medical Center. Easy to get to off I-435 and shopping and restaurants were close by. Rooms were clean and cooking in room is an option but no cooking utensils available so that defeats the purpose. Very disappointed in what was available for breakfast. No brochure available about hotel so no knowledge of ice machines, and accommodations, etc.
Business response:
Jim, thanks for being our guest at Extended Stay America. We are pleased to know our location was ideal for your needs and that you were impressed with the kitchenette in your room. Having said that, we are sorry for not meeting your expectations in regard to our grab-and-go breakfast and have shared your concerns with our food & beverage team for any future improvements. I would also like to inform you that, as we have a full-size refrigerator which includes ice trays for your convenience, we do not have ice machines on our... read more
Free breakfast consisted of a granola bar or packed of oatmeal to make yourself. Room and bed was comfortable.
Business response:
Thank you for taking the time to share your feedback. We are pleased you had an overall good stay. It was a pleasure having you here, and we hope to see you again soon. Sincerely, Hotel Management
Business response:
Thank you for your stay with us, and we appreciate you taking the time to share your rating. Our goal is to provide an excellent experience for every guest, we always want to know if there is anything we can do to improve your experience while you are here as we would love to ensure your 100% satisfaction. We appreciate your business and hope to see you on your next visit to our area. Sincerely, General Manager
Business response:
April, thank you for choosing to stay at our hotel. We are happy to know your overall visit was a pleasant one. However, we’re sorry we missed meeting some of your expectations. We hope you will consider staying with us again. Sincerely, General Manager
Not great. But fine. We were shocked to come back after an entire day gone to find they hadn't cleaned our room. Upon calling the front desk I was given a long drawn out story about how the one maid had an emergency that day. Then they finally revealed that at Extended Stay your room only gets cleaned once a week so ours wouldn't have been up for cleaning anyways. That's new news. Beds weren't comfy. But the individual rooms were fine. Outdated, but fine.
Business response:
Thank you for choosing to stay at our hotel. We are pleased to know you had a pleasant visit. However, I am sorry you were disappointed with our hotel policies and regret the inconvenience it caused. Please know, our housekeeping service is designed for long-term guests, offering minimal intrusion to their home-like stay, we are happy to offer this service to you at a minimal fee. Your feedback is appreciated, and we will be sure our front desk communicates this more clearly going forward. We appreciate your business and hop... read more
Frequently asked questions about Extended Stay America - Kansas City - Overland Park - Quivira Rd.
How is Extended Stay America - Kansas City - Overland Park - Quivira Rd. rated?
Extended Stay America - Kansas City - Overland Park - Quivira Rd. has a 3.1 star rating with 1,337 reviews.
When is Extended Stay America - Kansas City - Overland Park - Quivira Rd. open?
Extended Stay America - Kansas City - Overland Park - Quivira Rd. is open now. It will close tomorrow at 12:00 a.m.