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Extended Stay America - Kansas City - Overland Park - Quivira Rd.
- Hotels
- Overland Park, KS
About this business
Extended Stay America Hotel Kansas City - Overland Park - Quivira Rd. is located at 10750 Quivira Rd, Overland Park, KS. This business specializes in Hotels & Motels and Other Lodging.
Location details
10750 Quivira Rd., Overland Park, KS, 66210, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
A nice hotel with a few missing amenities. When we checked in , I asked for a list of nearby churches and were told that they didn't have one. We got settled and I called the front desk and asked for a phone book because there wasn't one the room but I was told they didn't have any!!! Actually there was no literature at all. I checked out the kitchen and there was nothing to cook with. No pots and pans, no dishes and cups or glassware and no silverware. I was very disappointed because I wouldn't be able to cook anything to t... read more
Business response:
Donna, thank you for choosing our hotel and sharing your review. Although you liked our beds, we are sorry for not living up to your expectations and regret the inconvenience caused. To ensure cleanliness of kitchenware upon check-in, brand standards require us to make these items available at the front desk rather than leaving them in the suites. Your feedback is appreciated, and we will remind our team to communicate this more clearly going forward. Thanks again for being our guest, and we hope to have the opportunity to s... read more
The hotel interior is getting worn. What they call breakfast is a bit exaggerated. They serve prepackage muffins (blueberry & chocolate), granola bars & oatmeal you put in hot water.
Business response:
Robert, thank you for your reviewing your stay with us. We appreciate your observation about the condition of our hotel and apologize for failing to meet your expectations with regard to our complimentary grab-and-go breakfast. Based on your feedback, we're working with our future renovation and food and beverage team to address your concerns and identify where we can make improvements. Thank you for letting us know about your experience. We do hope to have the privilege of hosting you again the next time you visit the area.... read more
Ehhh Very few amenities. I had to ask for simple things such as hangers and a "don not disturb" sign. They breakfast they offered was a few packaged muffin and granola bars.
Business response:
Karyn, thank you for staying with us and for providing your feedback. We apologize our hotel and amenities were not to your expectations. Our hotel is designed for guests who prefer a homelike living experience, so we certainly understand why you may have found our amenities a bit different than traditional hotels. Your concern in regard to breakfast will be shared with our Food and Beverage team. I hope you will give us a chance to impress you on a future visit. Sincerely, General Manager
Business response:
Connie, thank you for sharing your rating regarding your stay at Extended Stay America - Kansas City - Overland Park - Quivira Rd. We are happy you enjoyed your visit and that you were satisfied with all that we have to offer. Thanks again for allowing us to be of service. We hope to have the pleasure of doing so again on your next trip. Sincerely, General Manager
Convenient location Good value for the price and location. Friendly staff.
Business response:
Thank you for choosing our hotel for your visit to our area. I am happy to read that you enjoyed your overall stay with us, especially our location and the value we offer. Having said that, we appreciate your observation and suggestion. I will share your feedback with my management team so that we can improve our guest experiences. We hope to have another opportunity of welcoming you back soon. Sincerely, General Manager
Overnight stay The staff was very nice but the hotel had a very strong smoke smell even in non-smoking rooms. The bathrooms were clean but the hotel room could have been wiped down a little better. There were definite traces of past visitors.
Business response:
Thank you for taking the time to review your stay with us. Although your overall visit was pleasant, your feedback gives us the information we need to better serve you in the future. We have strict policies where we prohibit smoking in some areas so I appreciate you bringing this to our attention so we can address it appropriately. We regret the inconvenience caused and hope you will come and see us again in the future. Sincerely, General Manager
Clean Hotel The local area was too isolated for shopping or restaurants.
Business response:
Charles, thank you for reviewing your stay at Extended Stay America Kansas City - Overland Park - Quivira Rd. We are pleased to read how happy you were with our clean facilities. Your satisfaction is very important to us as we constantly strive to make your experience a great one. We hope to welcome you back soon for another enjoyable stay. Sincerely, General Manager
Employees were great. Rooms were clean. Check in was efficient.
Needs a serious updating. Didn't have any coffee makers available. No hair dryer either.
Frequently asked questions about Extended Stay America - Kansas City - Overland Park - Quivira Rd.
How is Extended Stay America - Kansas City - Overland Park - Quivira Rd. rated?
Extended Stay America - Kansas City - Overland Park - Quivira Rd. has a 4 star rating with 816 reviews.
When is Extended Stay America - Kansas City - Overland Park - Quivira Rd. open?
Extended Stay America - Kansas City - Overland Park - Quivira Rd. is open now. It will close tomorrow at 12:00 a.m.