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Extended Stay America - Kansas City - Shawnee Mission
- Hotels
- Merriam, KS
About this business
Location details
6451 E. Frontage Rd., Merriam, KS, 66202, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Rooms vary The condition of the rooms vary from room to room. The first room I stayed in was fine. On my return trip the room was not so good.
Not bad. Not the best. Some slight water damage in the bathroom, but the room was very nice other than that. Do not expect much from the grab and go breakfast besides a power bar or "fresh" apple or orange or cup or instant oatmeal, and coffee. Very friendly staff. Nothing to cook with for stove top.
Business response:
Thank you for your recent review of your stay. We appreciate the kind comments about our rooms and friendly staff; however, I am disappointed to learn that we failed to explain that cookware and dishes are available upon request at no additional cost. I have discussed your comments with the team so that we will better inform our guests about our amenities at check-in. Thank you for choosing Extended Stay Hotels. We hope we have the opportunity to see you again in the future.
Good location, clean comfortable good location, comfortable room , bkfst was just some granola bars and coffee but it was ok for a one night stay
OK place to stay, just little oddities Hunted & hunted for trash can & finally found it wedged under the kitchen sink. No glasses or cups. One pillowcase wrong side out. Average place to stay.
Unacceptable got there at 1:30 check in was at 3:00pm did not get our room until after 5:00pm one room we did not get until we came back after the NASCAR race at 12:00 in the morning.
It Was Alright. Not very good service, no pool. Asked for a blanket for my son who was sleeping on the pull out bed and they said they were out of blankets. No ice machines. Bathrooms kind of lame. On the positive side the room had a little kitchen with microwave, fridge and stove. The bed was fine. The room was comfortable but very few amenities.
Business response:
I appreciate you taking the time to write a review of your experience with us. I am glad to hear that you enjoyed our fully equipped kitchens; however, I apologize that our amenities and service were not to your satisfaction. In response to your feedback, I will be making sure our rooms are fully stocked with necessary bedding as well as reviewing the importance of providing professional customer service with our staff. I am grateful for the feedback you provided so we are able to continually improve our hotel. We would love... read more
Good Experience We reserved a room with two beds but they were all out of those by the time we checked in that night so they gave us two single bed rooms at no extra cost!
Race fan Really only there long enough to sleep an shower. Food left in microwave. Mold in shower
Everything was fine with it except I reserved a smoking room and specifically called to make sure if get that exact room and when I got there they had given it to someone else even though I was not late or anything that could explain it. And they had no other smoking rooms available. I only had to stay one night hut if I had to stay longer it would have ruined a big part of my stay
Business response:
I appreciate you taking the time to write a review of your experience with us. I am sorry to hear that we didn't have a smoking room available upon your arrival. To prevent this from happening again, we will be reviewing our reservation and check-in process. Still, we are glad to read you had a positive stay overall. Thank you very much for providing us with your feedback. We hope that you will give us the opportunity to provide you with a better stay the next time you're in the area.
Frequently asked questions about Extended Stay America - Kansas City - Shawnee Mission
How is Extended Stay America - Kansas City - Shawnee Mission rated?
Extended Stay America - Kansas City - Shawnee Mission has a 4.1 star rating with 1,030 reviews.
When is Extended Stay America - Kansas City - Shawnee Mission open?
Extended Stay America - Kansas City - Shawnee Mission is open now. It will close tomorrow at 12:00 a.m.