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Extended Stay America - Kansas City - South
- Hotels
- Kansas City, MO
About this business
Extended Stay America Hotel Kansas City - South is located at 550 E 105th St, Kansas City, MO. This business specializes in Hotels & Motels and Other Lodging.
Location details
550 E. 105th St., Kansas City, MO, 64131, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Just keep on driving... Room strongly smelled like smoke! Floors weren’t clean at all. There were also bugs in the bed (not bed bugs). Wish I would have just stayed elsewhere rather than trying to save money. I'm also one of those people who never leaves reviews so the fact that I am now is saying something...
Business response:
Thank you for choosing our hotel. We are sorry for the cleanliness issue you encountered in your room and regret the inconvenience caused. Our housekeeping staff takes pride in what they do daily and we also have processes in place to double-check each room prior to occupancy by the next guest. We fell short in our processes and are reviewing them so that this does not happen again. Also, our pest control provider has serviced the hotel, and we are working to ensure procedures are being followed to prevent such issues in the... read more
No chairs, no hangers, no cups and two critters...one in kitchen and one in bathroom.
Business response:
Thank you for being our guest. We are sorry your visit was not a good one and regret the disappointment you had with our in-room amenities. Kitchenware for your suite along with the other items such as toiletries as well as bath amenities are available and kept at the front desk. Also, we regret the insects in your room. Our pest control provider has serviced the hotel, and we are working to ensure procedures are being followed to prevent such issues in the future. Thank you again for your feedback, and we hope to welcome yo... read more
Friendly staff
Business response:
Katherine, thank you for selecting Extended Stay America for your recent visit and for sharing your comments. Our team was so pleased to learn you enjoyed your stay and found the staff friendly and professional. Thank you again for being our guest, and we look forward to seeing you in the future. Sincerely, Hotel Management
excellent service from the get-go. want to stay at this hotel. Nothing less than excellent, I did request a couple extra things at the front desk just to see what they would say or do and not only did they give me what I asked for but they gave me extra ,and overall everything was very nice I will be back.
Business response:
David, thank you for reviewing your stay at Extended Stay America. We are pleased to read how happy you were with our hospitality. Your satisfaction is very important to us as we constantly strive to make your experience a great one. We look forward to welcoming you back soon for another enjoyable stay. Sincerely, Hotel Management
Staff was pleasant and helpful; however, room had some maintenance issues which I reported. Could have been cleaner but for the price it was acceptable.
Business response:
Richard, thank you for your review. We are glad you liked our friendly staff and found us to be a great value. However, we apologize that your room was not serviced and cleaned to the level it should have been, and for the inconvenience it caused. We are working with the appropriate team so that they are more diligent going forward. We value your comments and hope to see you again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Kansas City - South
How is Extended Stay America - Kansas City - South rated?
Extended Stay America - Kansas City - South has a 4 star rating with 1,072 reviews.
When is Extended Stay America - Kansas City - South open?
Extended Stay America - Kansas City - South is open now. It will close tomorrow at 12:00 a.m.