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Extended Stay America - Kansas City - South
- Hotels
- Kansas City, MO
About this business
Extended Stay America Hotel Kansas City - South is located at 550 E 105th St, Kansas City, MO. This business specializes in Hotels & Motels and Other Lodging.
Location details
550 E. 105th St., Kansas City, MO, 64131, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The property shows signs of wear and not well maintained. It is barebones. You get what you pay for. You have to ask for all amenities except for the first bar of soap and bottle shampoo. The staff are friendly and will provide you with dishes, a coffee maker and other items if you need. The continental breakfast is to be eaten "on the go". It consists of oatmeal in a cup, granola bars, sweet muffins, or hot drinks. It is a 2-star hotel at best. But, it works if you need a bed and you aren't too fussy.
Business response:
Thank you for reviewing your stay. We're glad to know you were pleased with the attentive service you received from our associates, but we're sorry for the average condition of our property and for your disappointment with the in-room amenities. Please be assured that we have alerted our maintenance staff to your concerns, and we will be more proactive in replacing things that are beginning to show wear. Also, know the items such as kitchenware and toiletries are kept at the front desk as per brand standards. We hope to have... read more
looks good outside, inside is bad, facility is limited. limited Tv channel.
Business response:
We appreciate you staying with us and providing your feedback. We certainly apologize for the issues you experienced with your television channels. We make every attempt to create a home away from home atmosphere and we understand your frustration of not having your favorite channels for you to access. We do appreciate you selecting our hotel for your stay, and we will hope you will visit us again soon. Sincerely, Hotel Management
People were friendly- the workers looked at me and smiled and said hi. The room could use some improvement. There are BIG spider webs hanging from the curtains, the floor was sticky, the sheets didn't smell fresh, and no matter how low I turned the cooler on I couldn't keep the stuffy overall room odor away.
Business response:
Amy, thank you for being our guest. We're glad to know you were pleased with the service provided by our associates, but we're sorry for the cleanliness and odor issues you experienced in your room. We take these concerns seriously and place great emphasis on maintaining a clean and healthy environment for all of our guests. Your feedback has been relayed to our housekeeping team, and we will make sure steps are taken so this doesn't happen again. Please give us another opportunity to provide you with a better experience on ... read more
The staff was quite friendly, but somewhat disorganized. After checking in, I went into my room and it was still being cleaned. They then left in a hurry which I can only assume was why the floor was left sticky and the bathroom only had one roll of toilet paper which was almost completely out.
Business response:
We apologize for being unable to provide you with a clean experience. We aim to provide each of our guest’s with a clean room, and obviously, this was not the case with your stay. We will address this matter with the head of our Housekeeping Department and housekeeping associates to help avoid this issue in the future. We hope you will consider giving us another opportunity to serve you. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Kansas City - South
How is Extended Stay America - Kansas City - South rated?
Extended Stay America - Kansas City - South has a 4 star rating with 1,072 reviews.
When is Extended Stay America - Kansas City - South open?
Extended Stay America - Kansas City - South is open now. It will close tomorrow at 12:00 a.m.