This profile has been claimed by the business owner or representative.
Extended Stay America - Kansas City - South
- Hotels
- Kansas City, MO
About this business
Extended Stay America Hotel Kansas City - South is located at 550 E 105th St, Kansas City, MO. This business specializes in Hotels & Motels and Other Lodging.
Location details
550 E. 105th St., Kansas City, MO, 64131, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I was supposed to check out today but I left yeste I was supposed to check out today but I left yesterday because Friday night and Saturday night all they did was slam the doors all night could not get any sleep at all I should get a refund on one of my nights since I checked out early and I am back at home,
Business response:
Sandra, thank you for your review. We are sorry your sleep was disturbed by the other guests and the inconvenience it caused. We wish we had the opportunity to address the issue while you were here as we would have done our best to ensure you were comfortable. For any query unresolved, please reach out to us so that we can assist you with it. Once more, we do apologize. We hope you will afford us an opportunity to redeem ourselves in the future. Sincerely, Hotel Management
Room was not stocked with any dishes to cook with or cups to drink out of. Had to request from front desk.
Business response:
Thank you for being our guest at Extended Stay America. We are happy to see the rating as it suggests you had a nice time with us, but we regret not meeting your expectations with our dishware policy. Kitchenware is available at the front desk for cleanliness reasons and they would gladly provide them to you upon request. Thank you again, and we hope to see you soon. Sincerely, Hotel Management
Not again Had Roachs in the bathroom made me sleep uneasy
Business response:
James, we sincerely apologize for the situation you described. You are absolutely correct to expect a comfortable, clean environment when staying with us. Although we treat regularly, to uphold our company's high standards, we have contacted our pest control provider to address the issue as quickly as possible. Thank you for bringing this to our attention. We work hard to make our guests happy, and we obviously failed in this case. Hopefully, you will reconsider us as your hotel of choice if you are in the area again. Sincer... read more
Had a nice stay.
Business response:
Robin, thank you for the perfect rating. We are glad you had a wonderful time at Extended Stay America. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Kansas City - South
How is Extended Stay America - Kansas City - South rated?
Extended Stay America - Kansas City - South has a 4 star rating with 1,061 reviews.
When is Extended Stay America - Kansas City - South open?
Extended Stay America - Kansas City - South is open now. It will close tomorrow at 12:00 a.m.