This profile has been claimed by the business owner or representative.
Extended Stay America Hotel Kansas City - South is located at 550 E 105th St, Kansas City, MO. This business specializes in Hotels & Motels and Other Lodging.
550 E. 105th St., Kansas City, MO, 64131, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 12:00 a.m. to Midnight | |
Tue | 12:00 a.m. to Midnight | |
Wed | 12:00 a.m. to Midnight | |
Thu | 12:00 a.m. to Midnight | |
Fri | 12:00 a.m. to Midnight | |
Sat | 12:00 a.m. to Midnight | |
Sun | 12:00 a.m. to Midnight |
The staff was friendly but room sucked need to be cleaner properly
Business response:
Aimee, thank you for your review. Although you liked our friendly staff, we are sorry for the cleanliness issues in your suite. Your feedback will be shared with our housekeeping team for review and action. We appreciate your comments and hope to see you again soon. Sincerely, Hotel Management
Good
Business response:
Pam, thank you for choosing Extended Stay America. We are thrilled to know we met all your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management
Great place for the price and clean ..staff was friendly and welcoming... will definitely be back.
Business response:
Rachel, thank you for the excellent review of Extended Stay America. We're thrilled to know you found us to be at a fair price and that you were impressed with the service provided by our associates. It was our pleasure accommodating you, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Nothing special. It was a place to sleep. It was an adequate hotel. It’s old and a little run down. It is showing it’s age but the bed was comfortable. There isn’t much in the area. The front desk was slow but competent.
Business response:
Theresa, thank you for posting a review of your stay. We're glad to know you were pleased with the bed in your room and that you liked our courteous staff. However, we're sorry for your disappointment with the overall condition of our property. We have alerted our maintenance staff to your concerns, and we will be more proactive in replacing items that are beginning to show wear. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
The staff is super friendly
Business response:
Thank you for your comments regarding your stay at Extended Stay America. Your review was a pleasure to read, and we were delighted to learn that the service provided by our associates surpassed your expectations. We will enjoy sharing your compliments with our team to recognize them for a job well done. Thanks again, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Ancient fire alarms dangling from ceiling Every staff member was attentive, I stayed for four days- however a defective fire alarm in the room repeatedly would randomly CHIRP for random times , random amounts of time - it’s actually dangling from the cealing - I finally brought an employee to hear it but it had stopped. It’s driven my sleep badly, it needs to be replaced . One employee told me they are in the process of replacing them all -
Business response:
Dear Milburn, thank you for taking the time to write a review of your stay. We take these matters very seriously and appreciate you bringing this to our attention. We hope to have the opportunity to provide you with a better stay in the future. Sincerely, Hotel Management
Extended Stay America - Kansas City - South has a 4 star rating with 1,072 reviews.
Extended Stay America - Kansas City - South is open now. It will close tomorrow at 12:00 a.m.