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Extended Stay America Hotel Kansas City - South is located at 550 E 105th St, Kansas City, MO. This business specializes in Hotels & Motels and Other Lodging.
550 E. 105th St., Kansas City, MO, 64131, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 12:00 a.m. to Midnight | |
Tue | 12:00 a.m. to Midnight | |
Wed | 12:00 a.m. to Midnight | |
Thu | 12:00 a.m. to Midnight | |
Fri | 12:00 a.m. to Midnight | |
Sat | 12:00 a.m. to Midnight | |
Sun | 12:00 a.m. to Midnight |
I liked the service by the front desk clerk. What I didn't like was after shelling out $200 plus for a room, I had to pay another $200 deposit. One night, not even in the room more than 6 hours since playing in softball tournament overnight games so when I checked out at 4am they had the gall to say after the manager inspects room then the $200 deposit will be returned in 3 to 5 days. I understand it's an Extended Stay place but there needs to be understanding of each situation. That hurt my account and now have to wait a fe... read more
Business response:
Dear Douglas, thank you for being our guest and recognizing our front desk team for their excellent service. However, we are sorry for your unpleasant experience regarding the deposit policy of our hotel. If you need any assistance, please do not hesitate to reach out to us directly. Once again, thank you for including us in your travel plans.Sincerely,Hotel Management
No thank you
Business response:
Dear Jen, thank you for taking the time to comment on your stay. It is great to know you were pleased with most of your visit. However, we regret that your stay was less than perfect. We appreciate you bringing this to our attention, and we hope you will give us another opportunity the next time you are in the area.Sincerely,Hotel Management
Everything was great
Business response:
Dear Kim, it was a pleasure to read your fantastic review of Extended Stay America. We strive to provide our guests with outstanding hospitality, and your compliments encourage all of us. Thank you for the recommendation, and we hope to be your hotel of choice whenever you visit the city. Sincerely, Hotel Management
Extended Stay America - Kansas City - South has a 4 star rating with 1,065 reviews.
Extended Stay America - Kansas City - South is open now. It will close tomorrow at 12:00 a.m.