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Extended Stay America - Kansas City - South
- Hotels
- Kansas City, MO
About this business
Extended Stay America Hotel Kansas City - South is located at 550 E 105th St, Kansas City, MO. This business specializes in Hotels & Motels and Other Lodging.
Location details
550 E. 105th St., Kansas City, MO, 64131, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
This property NEVER NEVER cleaned linen or towels.
Business response:
Dear Carlos, Thank you for your recent visit and your feedback. We sincerely apologize for the issues you had while staying with us. Our team strives to ensure each guest has an exceptional visit; therefore, we truly regret this was not your experience. Please know that we take your feedback seriously and will make the necessary improvements to provide the best possible service. Thank you for helping us become better. We hope you'll consider staying with us again so we can exceed your expectations.Sincerely,Hotel Management
Barebones room - A bit overpriced what you get The hostess was very friendly. The hallways were smelly and dingy. The bedroom was a little better. Got a good nights sleep. I loved the shower. It had plenty of water. The TV had a larger screen. It was a barebones room.
Business response:
Dear David, Thank you for taking the time to share your feedback about your recent visit. We are glad you enjoyed your stay overall, but we understand that there were some areas where we fell short of your expectations. Therefore, we apologize for any inconvenience or disappointment you experienced during your time with us. Your feedback has been communicated to our housekeeping team to prevent any recurrence of these issues. We sincerely hope you will consider giving us another opportunity to showcase our dedication to prov... read more
Very dirty with rude staff. The bed are smaller and the tvs are tiny and don’t work. It’s nice that it has a kitchen but that’s about it.
Business response:
Dear Abigail, Thank you for taking the time to share your feedback about your recent visit. We appreciate you sharing the positive aspects of your visit; however, we understand that there were some areas where we fell short of your expectations, and we apologize for any inconvenience or disappointment caused. We take these issues seriously and are committed to improving in these areas to ensure all guests have an enjoyable experience. Our commitment to providing an exceptional guest experience remains unwavering. We look for... read more
The hallways and areas around my room and my room smelled like smoke even thought it was supposed to be a non smoking room. The place was clean, the staff nice, but it's not somewhere I will stay again.
Business response:
Dear Ron, Thank you for choosing our establishment and acknowledging the positive aspects of your stay. However, we apologize for the issues that kept it from being perfect. Your feedback is invaluable, and we will immediately address this matter with our team. It was a pleasure having you as our guest, and we hope you will choose to stay with us again the next time you are in the area.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Kansas City - South
How is Extended Stay America - Kansas City - South rated?
Extended Stay America - Kansas City - South has a 4 star rating with 1,072 reviews.
When is Extended Stay America - Kansas City - South open?
Extended Stay America - Kansas City - South is open now. It will close tomorrow at 12:00 a.m.