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Extended Stay America - Knoxville - West Hills
- Hotels
- Knoxville, TN
About this business
Location details
1700 Winston Rd., Knoxville, TN, 37919, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Paul, thank you so much for the great feedback regarding your stay at Extended Stay America - Knoxville - West Hills. Making sure that each guest's stay is flawless is what we strive for every day, and your recognition of our efforts goes a long way in motivating us to do even better. We hope you are already planning another trip our way. Sincerely, General Manager
Good clean room, but a dog smell. Room was clean. Good value. Room smelled of dog. We got used to the smell.
Overall it was an ok place to stay There were a few undesirable activities going on in the back parking lot. Some people coming and going that weren't staying there. Overall it was an ok experience, you get what you pay for.
Friendly staff. Clean Rooms. I will stay tete again when I'm in the area.
Business response:
Thank you for taking the time to share your experience. It is great to see you enjoyed the friendliness of our staff and the cleanliness of your room. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.
Give theses guys a pay raise! The folks who run this location went beyond the call of duty when hotels.com OVERBOOKED the hotel and to our delight got us two rooms instead of the one. I would recommend this place any day of the week!
Good for a night or a week Very good only issue is carrying bags up stairs
Business response:
Thank you for taking the time to share your experience. I am glad to see you had a pleasant stay at our hotel. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.
NOTHING SPECIAL/ ROOM HAS THREE LAMPS, 2 DIDN'T WORK. BED WAS QUITE HARD. ROOM WAS CLEAN.
Business response:
Thank you for reviewing your stay at our hotel. We are pleased to know you enjoyed your overall stay. However, I am sorry for the issues you experienced while you were here and regret the inconvenience it caused. I have shared your concerns with my maintenance team to ensure it is fixed immediately. We appreciate your business and hope to welcome you back soon! Sincerely, General Manager
Frequently asked questions about Extended Stay America - Knoxville - West Hills
How is Extended Stay America - Knoxville - West Hills rated?
Extended Stay America - Knoxville - West Hills has a 3.5 star rating with 1,251 reviews.
When is Extended Stay America - Knoxville - West Hills open?
Extended Stay America - Knoxville - West Hills is open now. It will close tomorrow at 12:00 a.m.