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Extended Stay America - Knoxville - West Hills
- Hotels
- Knoxville, TN
About this business
Location details
1700 Winston Rd., Knoxville, TN, 37919, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Thank you for taking the time to share your perfect rating of Extended Stay America - Knoxville - West Hills. We strive to please all of our guests and your feedback tells us that we are meeting those goals. We look forward to your return visit soon. Sincerely, General Manager
Business response:
Thank you for being our guest. It was a pleasure hosting you at Extended Stay America - Knoxville - West Hills. We appreciate you sharing your excellent rating and hope to see you again soon. Sincerely, General Manager
Business response:
Thank you for your five-star rating. We are pleased to know you had a wonderful time at our hotel. Thanks for choosing Extended Stay America - Knoxville - West Hills, and we look forward to seeing you again soon. Sincerely, General Manager
The hotel is COMFORTABLE and cozy. I have actually stayed here for more than a year now every night and I've seen this place try so hard to be as good as they can be and it gives me proud to say that I love it here then people that work here do the best I can with what they're given and they do whatever they can to make a comfortable and cozy experience for every guest.
Business response:
Addison, thank you for being our guest at Extended Stay America - Knoxville - West Hills. Making sure every guest has an excellent experience is our #1 priority, and everyone in the team appreciates hearing these compliments. We hope to be your hotel of choice every time you visit our area. Sincerely, General Manager
Business response:
Thank you for being our guest at Extended Stay America - Knoxville - West Hills. Our goal is to make your visit as comfortable as possible and to assist you in any way, so we are glad we accomplished this during your stay. We appreciate your nice rating. Please come back and see us again soon. Sincerely, General Manager
The best It was the best hotel we have been at
Business response:
Thanks for the perfect rating. We are glad you had a wonderful time at Extended Stay America - Knoxville - West Hills. We look forward to welcoming you back for another outstanding experience. Sincerely, General Manager
Stellar Stay Desk receptionist, Alex, was phenomenal! Alex explained everything look forward ro our nwxt stay thoroughly with the upmost professionalism. He was enthusiastic and energetic and helpful in assisting and answering our inquiries. It was a pleasure checking in; we look forward to our next Extended Stay America!
Business response:
Clyde, thank you for your wonderful review of Extended Stay America - Knoxville - West Hills. We are thrilled to read how much you enjoyed your stay, specifically due to the great service provided by Alex. I’ll be sure to share your compliments with him as it will make his day. Your feedback is much appreciated, and we cannot wait to welcome you back soon. Sincerely, General Manager
Business response:
Thank you for being our guest at Extended Stay America - Knoxville - West Hills. We appreciate you choosing our hotel and sharing your perfect rating. We hope to welcome you back soon. Sincerely, General Manager
Good price Bed and pillows were comfy and clean. Pretty quiet at night. Plenty of towels. Very responsive staff. Outside was well lit, which was important as I had to be outside late walking my dog. Room wasn't dirty just a little old looking. No cups in the room but if I had called they would have come immediately
Business response:
Joan, thank you for your review. We are glad to read you found us to be a good value in the area and that you were impressed with the service provided by our associates. Please know to ensure cleanliness of kitchenware our brand standards require us to keep these items at the front desk. We appreciate you being our guest and hope to welcome you back soon. Sincerely, General Manager
Frequently asked questions about Extended Stay America - Knoxville - West Hills
How is Extended Stay America - Knoxville - West Hills rated?
Extended Stay America - Knoxville - West Hills has a 3.5 star rating with 1,272 reviews.
When is Extended Stay America - Knoxville - West Hills open?
Extended Stay America - Knoxville - West Hills is open now. It will close tomorrow at 12:00 a.m.