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Extended Stay America - Knoxville - West Hills

4.4
  • Hotels
  • Knoxville, TN

About this business

HospitalityHotels

Property Location With a stay at Extended Stay America Knoxville - West Hills in Knoxville (West Knoxville), you'll be minutes from Town Center Mall and West Town Mall. This hotel is within the vicinity of Bearden Antique Mall and Dead Horse Lake Golf Course.Rooms Make yourself at home in one of the 72 air-conditioned rooms featuring kitchens with refrigerators and stovetops. 32-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless Internet access keeps you connected. Conveni... read more

Location details

1700 Winston Rd., Knoxville, TN, 37919, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
4.4796 reviews
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sarah's profile image
9 years ago

Some good, some bad Very nice staff, great location hut the room hadnt veen thoroughly cleaned from the previous guest. There were food crumbs in the bedside table i didnt put there and beer in the fridge, i also didnt put there. 

Business response:

Thank you for taking the time to write a review of your stay. Please accept our apologies for the cleanliness issues you experienced. I will use your comments as a training tool to coach our housekeeping staff to ensure your experience is not repeated. Still, I am glad to read that you had a positive stay overall and enjoyed our friendly customer service. Our team is committed to satisfying our guests, so we are very thankful for your feedback. Thank you for choosing Extended Stay Hotels. We hope we have the opportunity to s... read more

Anonymous's profile image
Anonymous 
9 years ago

Perfect stay, would have stayed longer, but they were fully booked! 

Business response:

Thank you so much for posting a review of our property. I'm so pleased to hear that you enjoyed your stay and that we were able to accommodate your needs with a home away from home experience! Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area. 

Anonymous's profile image
Anonymous 
9 years ago

Great value!!! We were extremely pleased with the hotel, especially at such a cheap rate! The hotel is a little older, so you will see a few spots where paint is chipping or wallpaper is peeling. If that bothers you, go elsewhere and don't give these amazing workers a hard time. The room was very clean and comfortable. The staff was very friendly. I will definitely stay again when I am in the area! 

Business response:

Thank you so much for posting a review of our property. I'm so pleased to hear that we were able to exceed your expectations and provide you with a great stay! I truly appreciate your kind comments about our friendly staff and reasonable rates. Once more, thank you for posting your review. We look forward to having you visit with us again in the future. 

Anonymous's profile image
Anonymous 
9 years ago

Quiet rooms even on a football weekend Room was only OK but fine for the price. Staff was very helpful and found my lost glasses. Also, it must have thick walls because I couldn't hear the football party down the hall. 

Business response:

Thank you for taking the time to write a review of your stay. I'm glad that our staff provided you with great customer service and that you enjoyed our quiet atmosphere. Once more, thank you for posting your review. We look forward to having you visit with us again in the future. 

Anonymous's profile image
Anonymous 
9 years ago

Excellent value. Sami at the front office was very nice. The place was in average condition but clean. Smoke was detectable in the lobby, but my non smoking room was free from odors. Nothing special, but a very good value for the money. Breakfast is simply prepackaged muffins/ granola bars. Coffee was good. The AC unit in the room had a continuous fan option (in addition to cooling) which I like to drown out the occasional noisy guest or road noise. 

Business response:

Thank you for taking the time to write a review of our property. I'm so pleased to hear that you enjoyed your stay and that our staff provided you with great service. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area. 

jimmy's profile image
9 years ago

tailgate time in tenn very nice located facility clean enough AND REALLY Great price for the weekend.will stay there again need a little more mix food for breakfast. 

Business response:

Thank you so much for posting a review of our property. I'm so pleased to hear that you enjoyed our convenient location, comfortable rooms and reasonable rates. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future! 

Anonymous's profile image
Anonymous 
9 years ago
Alain's profile image
9 years ago

Motel calme mais acceuil desagreable Studio tres tres bien, grand, tres fonctionnel, tres prope, cuisine parfaite. C'est vraiment dommage que l'acceuil soit si desagreable, pas un sourire, on l'impression de les deranger... Pour la cuisine il faut demander les ustensibles a l'acceuil. 

Anonymous's profile image
Anonymous 
9 years ago

Decent motel for the price Easy access to motel from side street. Accommodations were good with a small kitchen included. Motel room is set up for long stays in that regards. Only thing we found odd was even though they offered a breakfast, there were no tables to eat it on. 

Business response:

Thank you so much for posting a review of our hotel. I'm so pleased to hear that you were pleased with your fully equipped kitchen and the easy access to the hotel. On the other hand, I am sorry that we don't provide tables in the breakfast area. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area. 

Frequently asked questions about Extended Stay America - Knoxville - West Hills

How is Extended Stay America - Knoxville - West Hills rated?

Extended Stay America - Knoxville - West Hills has a 4.4 star rating with 796 reviews. 

When is Extended Stay America - Knoxville - West Hills open?

Extended Stay America - Knoxville - West Hills is open now. It will close tomorrow at 12:00 a.m.