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Extended Stay America - Knoxville - West Hills
- Hotels
- Knoxville, TN
About this business
Property Location With a stay at Extended Stay America Knoxville - West Hills in Knoxville (West Knoxville), you'll be minutes from Town Center Mall and West Town Mall. This hotel is within the vicinity of Bearden Antique Mall and Dead Horse Lake Golf Course.Rooms Make yourself at home in one of the 72 air-conditioned rooms featuring kitchens with refrigerators and stovetops. 32-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless Internet access keeps you connected. Conveni... read more
Location details
1700 Winston Rd., Knoxville, TN, 37919, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Nice clean and quiet hotel. The stay here was good. The room was clean. Surprising quiet due to the fact it is off a main street. Staff was very friendly and answered any questions when asked.
Business response:
It is so rewarding to read that you had such a positive stay with us. Thank you for your comments. I'm so pleased to hear that you were satisfied with the room and that our staff was friendly and helpful to you. Thank you for choosing Extended Stay Hotels. We hope to see you again soon.
Good stay for the price Only complaint is I booked a smoking room, and they had none available when I arrived to check in.
Business response:
I want to thank you for taking the time to post a review of your stay. I am pleased to read that you found our hotel to be a good value for the price you paid; however, I am truly sorry that we were unable to honor your reservation for a smoking room. I will review our check-in and reservation process with my staff to ensure that we are preventing this from happening to other future guests. Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other brand locations, in the future... read more
Convienent Location Hotel was clean, reasonably priced, great location. Only downside would be the comfort of the bed and pillows,
Business response:
Dennis - Thank you for taking the time to write a review of your stay. We are glad to read that you were pleased with the cleanliness of your room and that you had an enjoyable experience with us. Thank you again for your review. It would be our pleasure for you to repeat your experience with us in the future.
I was told by Expedia there were two beds in the room but that wasn't the case it actually was one bed and a couch that folds out into a bed which was very very poor other than that the room was okay
Business response:
I appreciate you bringing your experience to our attention. I am so disappointed that you were misinformed about the bed types. I will work to improve our communication with Expedia to ensure that this does not happen again. I am grateful for your feed back so that we can continuously improve our hotel. We would love to have another chance to provide you with a better experience the next time you're in town.
Extended Stay Knoxville You get what you pay for. Bring any pans, plates and utensils if you want to use the kitchenette. Full size fridge that was actually cold was nice. For the money, it suited my needs.
Very Convienent Staff was helpful. Location great. facilities more than adequate.
Business response:
I appreciate you taking the time to write a review of our hotel. I am glad that you found our staff to be helpful and that you enjoyed our great location. I will be sure to share your kind remarks with our team. Thank you for choosing Extended Stay America. We hope to see you again in the future.
Have stayed here several times Have stayed here in 08, 10, 12, 14 for Alabama vs. Tennessee football game. Hotel is convenient, staff is friendly, and there are lots of places to eat nearby. Plan to stay here again in 16 when we come up for the game. Roll Tide!
Have stayed here multiple times We have stayed here in 08, 10, 12, 14, when we come up for Alabama -- Tennessee game. Short drive on Interstate from hotel to UT stadium, and there are lots of places to eat near the hotel. Plus, the staff is always really nice to us. And, Alabama hasn't lost to TN since we've been staying here, so the hotel is good luck for us too!
Frequently asked questions about Extended Stay America - Knoxville - West Hills
How is Extended Stay America - Knoxville - West Hills rated?
Extended Stay America - Knoxville - West Hills has a 4.4 star rating with 796 reviews.
When is Extended Stay America - Knoxville - West Hills open?
Extended Stay America - Knoxville - West Hills is open now. It will close tomorrow at 12:00 a.m.