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Extended Stay America - Knoxville - West Hills
- Hotels
- Knoxville, TN
About this business
Location details
1700 Winston Rd., Knoxville, TN, 37919, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Clean and affordable; close to good shopping. Nice kitchenette with basic table ware, cooking pots provided. Laundry room is clean and well maintained. Close to shopping but quiet and cheerful appearance.
Business response:
I want to thank you for taking the time to post a review of your stay. I'm so pleased to hear that you were satisfied with the cleanliness of your room, our fully equipped kitchens and the location of our hotel. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future.
This Extended Stay America is well located. S The manager, Matt, welcomed us upon arrival. We were given all that we needed to make our stay comfortable.
Business response:
Thank you for taking the time to write a review of your stay. I'm so pleased to hear that your stay was comfortable and that the room met your expectations for cleanliness. I am also glad our location was convenient for your needs and our staff provided you with great service. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future.
It was ok. Room smelled smoky and the carpet wasn't clean. But it was fine for one night. Good location and easy to get to.
Nice clean and quiet hotel. The stay here was good. The room was clean. Surprising quiet due to the fact it is off a main street. Staff was very friendly and answered any questions when asked.
Business response:
It is so rewarding to read that you had such a positive stay with us. Thank you for your comments. I'm so pleased to hear that you were satisfied with the room and that our staff was friendly and helpful to you. Thank you for choosing Extended Stay Hotels. We hope to see you again soon.
Good stay for the price Only complaint is I booked a smoking room, and they had none available when I arrived to check in.
Business response:
I want to thank you for taking the time to post a review of your stay. I am pleased to read that you found our hotel to be a good value for the price you paid; however, I am truly sorry that we were unable to honor your reservation for a smoking room. I will review our check-in and reservation process with my staff to ensure that we are preventing this from happening to other future guests. Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other brand locations, in the future... read more
Convienent Location Hotel was clean, reasonably priced, great location. Only downside would be the comfort of the bed and pillows,
Business response:
Dennis - Thank you for taking the time to write a review of your stay. We are glad to read that you were pleased with the cleanliness of your room and that you had an enjoyable experience with us. Thank you again for your review. It would be our pleasure for you to repeat your experience with us in the future.
Frequently asked questions about Extended Stay America - Knoxville - West Hills
How is Extended Stay America - Knoxville - West Hills rated?
Extended Stay America - Knoxville - West Hills has a 3.5 star rating with 1,272 reviews.
When is Extended Stay America - Knoxville - West Hills open?
Extended Stay America - Knoxville - West Hills is open now. It will close tomorrow at 12:00 a.m.