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Extended Stay America - Lexington - Nicholasville Road
- Hotels
- Lexington, KY
About this business
Location details
2650 Wilhite Dr., Lexington, KY, 40503, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I like it just some of the neighboring persons staying can be noisy at times but it's my go to hotel stay.
Business response:
Dear Renee, Please accept our gratitude for posting fantastic feedback about your stay at Extended Stay America. We are delighted that you thoroughly enjoyed your stay. Our team always appreciates knowing where we can redirect our focus to strengthen our hospitality efforts, so we are grateful for each of your comments. We enjoyed having you as our guest and hope for the opportunity to host your future visits.Sincerely,Hotel Management
Affordable, clean, comfortable bed and nice staff. Im just not sure why there's no shower curtain in their bathroom. Otherwise the room is good.
Business response:
Dear Mohammad, Thank you for choosing us and sharing your experience. We are glad you had a great stay overall but are disappointed knowing we did not meet every expectation. Please accept our apology for any inconvenience caused. We will share your feedback with our team, and we hope you will consider a return visit so we can show you we are devoted to giving each guest a great experience.Sincerely,Hotel Management
Quiet
There was a consistent noise outside, I'm not sure if it was traffic or what, but there was a terrible noise that repeated itself every few seconds, but minor complaint. Stay was fantastic. Clean. Spacious. Microwave. Fridge. Accommodating amenities. I'll plan to stay here again in the future. Thank you!
Business response:
Dear Renee, Thank you for reviewing your stay at Extended Stay America. We're glad to know that apart from the minor noise disturbance, you had a fantastic experience with a clean, spacious room and accommodating amenities like a microwave and fridge. We appreciate your understanding about the consistent noise outside. Still, we'll certainly consider your comments to improve our guests' overall experience. It was a pleasure hosting you, and we look forward to seeing you again.Sincerely,Hotel Management
No smoking in room, which is great, but then those who smoke gathered basically in front of my room. It was loud, and every time I wanted to leave the room I left through a cloud of smoke at my doorstep. Room wasn't necessarily "dirty" but it wasn't the cleanest either. Bed was nice. Sheets were clean. Shower was older but great water pressure There was commotion outside my room very early morning and cops showed up. Since it's an outside facing room it feels a little unsafe. Room phone kept ringing randomly. Walls seem pret... read more
Business response:
Dear Josh, We appreciate you choosing us and for taking the time to leave your feedback. It was great to read about the enjoyable aspects of your visit. However, it is very understandable how these multiple issues detracted from a relaxing and seamless visit. We strive to create an exceptional, memorable stay for each guest, so please accept our apologies that this was not your experience. We are grateful that you have brought these concerns to our attention as we are continually growing and improving from our guest feedback... read more
Frequently asked questions about Extended Stay America - Lexington - Nicholasville Road
How is Extended Stay America - Lexington - Nicholasville Road rated?
Extended Stay America - Lexington - Nicholasville Road has a 3.2 star rating with 2,285 reviews.
When is Extended Stay America - Lexington - Nicholasville Road open?
Extended Stay America - Lexington - Nicholasville Road is open now. It will close tomorrow at 12:00 a.m.