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Extended Stay America - Lexington - Nicholasville Road
- Hotels
- Lexington, KY
About this business
Location details
2650 Wilhite Dr., Lexington, KY, 40503, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Quiet
There was a consistent noise outside, I'm not sure if it was traffic or what, but there was a terrible noise that repeated itself every few seconds, but minor complaint. Stay was fantastic. Clean. Spacious. Microwave. Fridge. Accommodating amenities. I'll plan to stay here again in the future. Thank you!
Business response:
Dear Renee, Thank you for reviewing your stay at Extended Stay America. We're glad to know that apart from the minor noise disturbance, you had a fantastic experience with a clean, spacious room and accommodating amenities like a microwave and fridge. We appreciate your understanding about the consistent noise outside. Still, we'll certainly consider your comments to improve our guests' overall experience. It was a pleasure hosting you, and we look forward to seeing you again.Sincerely,Hotel Management
No smoking in room, which is great, but then those who smoke gathered basically in front of my room. It was loud, and every time I wanted to leave the room I left through a cloud of smoke at my doorstep. Room wasn't necessarily "dirty" but it wasn't the cleanest either. Bed was nice. Sheets were clean. Shower was older but great water pressure There was commotion outside my room very early morning and cops showed up. Since it's an outside facing room it feels a little unsafe. Room phone kept ringing randomly. Walls seem pret... read more
Business response:
Dear Josh, We appreciate you choosing us and for taking the time to leave your feedback. It was great to read about the enjoyable aspects of your visit. However, it is very understandable how these multiple issues detracted from a relaxing and seamless visit. We strive to create an exceptional, memorable stay for each guest, so please accept our apologies that this was not your experience. We are grateful that you have brought these concerns to our attention as we are continually growing and improving from our guest feedback... read more
Frequently asked questions about Extended Stay America - Lexington - Nicholasville Road
How is Extended Stay America - Lexington - Nicholasville Road rated?
Extended Stay America - Lexington - Nicholasville Road has a 3.2 star rating with 2,235 reviews.
When is Extended Stay America - Lexington - Nicholasville Road open?
Extended Stay America - Lexington - Nicholasville Road is open now. It will close tomorrow at 12:00 a.m.