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Extended Stay America - Lexington - Nicholasville Road
- Hotels
- Lexington, KY
About this business
Location details
2650 Wilhite Dr., Lexington, KY, 40503, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
It was fine It was a nice hotel that was clean and comfortable. Free breakfast was advertised, however I wish it would have said grab and go breakfast. They had coffee, muffins, and oat bars as their free breakfast. The beds were comfy and the rooms were clean.
My check in staff was wonderful, I think her name was Nacacia. Very polite and kind. The room was fine- with the exception of the smoke smell and burn marks on the sink. The bed was comfortable enough for a good nights rest.
Business response:
Dear Jodie, Thank you for selecting Extended Stay America during your trip. Reading about your experience with our associate brings us joy. We aim to meet and exceed our guests' expectations and are happy this was your case. However, we are sorry for the discomfort caused and will work on the mentioned areas to improve the experience for the guests. Please revisit us for another stay that feels like a home away from home.Sincerely,Hotel Management
Bathroom door wouldn't shut and door handle was broken. Room was clean otherwise. Can be noisy at times but mostly a quiet and peaceful stay.
I like it just some of the neighboring persons staying can be noisy at times but it's my go to hotel stay.
Business response:
Dear Renee, Please accept our gratitude for posting fantastic feedback about your stay at Extended Stay America. We are delighted that you thoroughly enjoyed your stay. Our team always appreciates knowing where we can redirect our focus to strengthen our hospitality efforts, so we are grateful for each of your comments. We enjoyed having you as our guest and hope for the opportunity to host your future visits.Sincerely,Hotel Management
Affordable, clean, comfortable bed and nice staff. Im just not sure why there's no shower curtain in their bathroom. Otherwise the room is good.
Business response:
Dear Mohammad, Thank you for choosing us and sharing your experience. We are glad you had a great stay overall but are disappointed knowing we did not meet every expectation. Please accept our apology for any inconvenience caused. We will share your feedback with our team, and we hope you will consider a return visit so we can show you we are devoted to giving each guest a great experience.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Lexington - Nicholasville Road
How is Extended Stay America - Lexington - Nicholasville Road rated?
Extended Stay America - Lexington - Nicholasville Road has a 3.2 star rating with 2,235 reviews.
When is Extended Stay America - Lexington - Nicholasville Road open?
Extended Stay America - Lexington - Nicholasville Road is open now. It will close tomorrow at 12:00 a.m.