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Extended Stay America - Lexington - Nicholasville Road
- Hotels
- Lexington, KY
About this business
Location details
2650 Wilhite Dr., Lexington, KY, 40503, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The room was clean and nice. The staff was really nice. Located really close to new circle rd. And close to a lot of restaurants and shopping.
Business response:
Andrew, thank you for choosing to stay at Extended Stay America. We are happy you enjoyed your stay at our hotel. We are also glad you liked our courteous associates and your spotless, comfortable room. It is also great to read you mentioning our convenient location close to a variety of restaurants and shopping. Thank you again for your feedback, and we hope to have you back with us. Sincerely, Hotel Management
My room smelled faintly like smoke despite being a non-smoking room.
Business response:
Thank you for sharing your thoughts about your recent stay. We apologize for the smoke odor you encountered in your room. We work hard to provide a clean and comfortable environment, and we are sorry if these issues compromised your experience. We will follow up on your concerns to ensure we are doing everything possible to minimize the impact to our guests. Thank you once again, and we hope you will consider giving us a second chance the next time you are in the area. Sincerely, Hotel Management
nice staff but... My room was clean and the grounds were well-maintained...however, I found a small mouse between the mattress and headboard, This little animal seemed fearless. If I hadn't been so tired, I probably would have run screaming out of the door. Instead, I got well underneath the covers, sacked out, and hoped that we would not see each other again during my visit. I also hope that maintenance includes regular extermination service. I understand that it would be difficult to keep out small rodents--especially wher... read more
Business response:
Dear Guest, Thank you for taking the time to write a review. We take guest feedback seriously, as it allows us to continue to improve our guest experience. We appreciate your review and will be taking the necessary steps to ensure the issues you described do not occur again. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Lexington - Nicholasville Road
How is Extended Stay America - Lexington - Nicholasville Road rated?
Extended Stay America - Lexington - Nicholasville Road has a 3.2 star rating with 2,219 reviews.
When is Extended Stay America - Lexington - Nicholasville Road open?
Extended Stay America - Lexington - Nicholasville Road is open now. It will close tomorrow at 12:00 a.m.