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Extended Stay America - Lexington - Nicholasville Road
- Hotels
- Lexington, KY
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
2650 Wilhite Dr., Lexington, KY, 40503, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Timothy, thank you for being our guest at Extended Stay America. We take great pride in providing our guests with a comfortable stay, and a rating like yours serves as encouragement to all of us. It was our pleasure accommodating you, and we look forward to welcoming you back soon. Sincerely, Hotel Management
This is an older property, but it was clean. Staff were great. It was a bit noisy when folks were walking along the corridor and talking loudly.
Business response:
Thank you for staying with us and reviewing your experience. It’s nice to read you had an overall pleasant visit and liked our service. However, we are so sorry for the situation you described regarding excessive noise. We aresorry your stay was disrupted by noise from other guests of the hotel. We hope you will allow us another opportunity to provide you with a better experience. Sincerely, Hotel Management
Worthy of a stay. Was a nice stay. The price is definitely worth the stay. Only issue I had was the card key not working and it seemed like everyone was having that issue but once we all went to the front desk it would work fine. I don’t know. Room was clean and decent. Full fridge and stovetop in it. They apparently provide dishes if needed to cook. In a good location. Tucked away enough but still close to everything. Walls are thin tho, but that’s expected with a hotel room I guess. Would I stay again? Absolutely.
Business response:
Amanda, thank you for reviewing the Extended Stay America. We are glad you liked our location and that you were impressed with our well-equipped accommodations. However, we are sorry for the difficulties you had with your key cards. Your feedback has been shared with the concerned team to improve our future guests’ experiences. We value your business and hope to welcome you back soon. Sincerely, Hotel Management
Business response:
Krystal, thank you for being our guest. We are pleased overall you enjoyed your stay and hope to have another opportunity of welcoming you back soon for an even better experience. Sincerely, Hotel Management
It was an okay stay. At some point in the night, either a skunk or someone with some loud kush was near. The room wasn’t very clean. I was afraid to touch anything. The seats in the room had no telling what kind of stains on it. In the closet as you walk in, there was a dirty q-tip on the floor. The drain stopper in the shower was silly, you had to manually lift the stopper to let the water out (may be a nitpick) The water pressure was low. I do appreciate the amount of hand towels and regular towels they gave us. Bathroom w... read more
Business response:
Thank you for taking the time to share your feedback. Although you liked our associates, we are very sorry for the issues you experienced in your room and regret the inconvenience it caused. Rest assured, your feedback has been shared with the housekeeping and maintenance team to address these issues immediately. We hope you will consider a future stay as we would welcome the opportunity to regain your trust. Sincerely, Hotel Management
Business response:
Breanna, thank you for the perfect rating! We are overjoyed to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you at Extended Stay America, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Business response:
Michael, thank you for being our guest. Our top priority is for you to have an enjoyable stay and from your five-star rating, we are pleased to have exceeded your expectations. It was a pleasure hosting you at Extended Stay America, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Business response:
Teresa, we appreciate your gracious rating about your stay at Extended Stay America. It means a lot for us to learn that we met all of your expectations. Thank you for being our guest, and we look forward to a future visit. Sincerely, Hotel Management
I like that check inn was easy and quick but was disappointed in the room it was dirty and outdated sorry but not comfortable
Business response:
Thank you for being our guest. We're glad to know you were pleased with the service provided by our associates at the front desk, but we're sorry for the difficulties you encountered in your room. Please be assured that we have discussed your feedback with our housekeeping and maintenance teams to fix the problems you mentioned. We hope to have another opportunity to welcome you back soon for a much better experience. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Lexington - Nicholasville Road
How is Extended Stay America - Lexington - Nicholasville Road rated?
Extended Stay America - Lexington - Nicholasville Road has a 4.2 star rating with 1,221 reviews.
When is Extended Stay America - Lexington - Nicholasville Road open?
Extended Stay America - Lexington - Nicholasville Road is open now. It will close tomorrow at 12:00 a.m.