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Extended Stay America - Lexington - Nicholasville Road
- Hotels
- Lexington, KY
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
2650 Wilhite Dr., Lexington, KY, 40503, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
We are happy you were pleased with most of our services, but we are sorry your stay was not quite perfect. We encourage you to try us again on your next trip when in the area. I am confident you will have a better experience. Sincerely, Hotel Management
Great Location Great location. Serviceable room. Mine had a funny smell, but thankfully the windows opened so I could air it out. No hair dryer, so remember to pack your own!
Business response:
Jenny, thank you for your gracious review. We are thrilled to know you had a restful stay in your well-appointed room and that you were impressed with our ideal location close to many exciting spots in our city which made your visit worthwhile. On behalf of everyone here at Extended Stay America, we invite you to visit us again soon. Sincerely, Hotel Management
Business response:
All of us at Extended Stay America appreciate your gracious rating. We are glad you had an enjoyable stay and would love to see you again soon. Sincerely, Hotel Management
Business response:
Roberto, it was a pleasure having you as our guest at Extended Stay America. We strive daily to please our guests and your feedback tells us we are meeting those goals. Thank you for taking the time to share your perfect rating. We look forward to your return visit. Sincerely, Hotel Management
Business response:
We are delighted you had a great stay at Extended Stay America. Thank you for the nice rating, and we look forward to hosting you again soon. Sincerely, Hotel Management
Business response:
Thank you for taking the time to post a nice rating of Extended Stay America. We always want every guest to have a pleasant experience, and we are glad to see we were able to accomplish this while you were here. We hope you will choose us again so we can impress you on your next trip as well. Sincerely, Hotel Management
Guys in room next to me would stand outside and smoke, the smoke got sucked into my air conditioner and I want out multiple times to ask them to move. Not staffs fault but very annoying.
Business response:
Thank you for being our guest at Extended Stay America. Although from the rating it seems you had a pleasant time, we are sorry for the inconvenience caused due to the other guests on the property. We wish we would have known about this problem as we would have done our best to ensure you are comfortable. Thank you again for your review. We look forward to your next visit! Sincerely, Hotel Management
The staff was great! The young lady that handled my check-in was very friendly and had a great personality. The fridge in the room was dirty and very old! The furniture was extremely worn, wood was chipped, bedding was outdated, chairs were stained. The building could use a good pressure washing to help improve appearance. Landscaping was nice.
Business response:
Thank you for posting a review of your stay. It is nice to read that we met most of your expectations. However, we apologize for the problems with your room. We have shared your comments with our housekeeping staff, and we will be more diligent in our efforts. We appreciate your valuable feedback and look forward to having you stay with us again. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Lexington - Nicholasville Road
How is Extended Stay America - Lexington - Nicholasville Road rated?
Extended Stay America - Lexington - Nicholasville Road has a 4.2 star rating with 1,273 reviews.
When is Extended Stay America - Lexington - Nicholasville Road open?
Extended Stay America - Lexington - Nicholasville Road is open now. It will close tomorrow at 12:00 a.m.