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Extended Stay America - Lexington - Nicholasville Road
- Hotels
- Lexington, KY
About this business
Location details
2650 Wilhite Dr., Lexington, KY, 40503, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Loved It! Great place to stay. All the employees were great except 1 woman. I won’t put her name but seems like she wanted to pick on me and say everything to could so she could be rude and not have to help me. Comfy bed, great housekeeping, love everything about except the one lady but I didn’t let her ruin my stay.
Business response:
Thank you for sharing your experience with us! We are pleased you had a great stay at Extended Stay America. We truly appreciate your kind comments regarding our well-kept property, friendly staff, and comfortable beds. However, we are sorry for the impudent behavior of one of our associates. We will share your concerns with her to ensure this does not repeat going forward. We look forward to welcoming you back soon! Sincerely, Hotel Management
Satisfied Nice location smoke free laundry mat on site hrab n go mini breakfast
Business response:
Stacy, thank you for sharing your experience with us! We are pleased you had a great stay at Extended Stay America. We truly appreciate your kind comments regarding our convenient location, laundry room, and tasty breakfast. Please come and see us the next time you are in the area. Sincerely, Hotel Management
It wasn't badd no pots and pans hole in bathroom door paint spatter on certain walls had a problem with the toilet other than that it was OK
Business response:
Cody, thank you for being our guest. We apologize for your disappointment with our hotel policy. Please know, the dishware for your room is kept at the front desk, and we are sorry if this was not communicated to you at the time of check-in. We are also sorry for the maintenance issues you faced in your room. We have shared your concerns with the maintenance team so that they can take the necessary actions. We understand the frustration and sincerely hope you will provide us another opportunity to serve you. Sincerely, Hotel... read more
The staff was very friendly. When I was checking in, they were training a new employee. I was pretty impressed how well they were doing. I could tell they were actually teaching, not just being like a robot. If that makes sense. They kept apologizing to me for the length of time it was taking and thanking me for being so patient. It truly was no bother. I have been in the service industry for over 20 years and they did great!
Business response:
Thank you so much for the feedback. It’s a pleasure knowing your visit with us was an enjoyable one. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
Lexington Ky. Very nice room and staff was helpful. o ice machine due to ice trays in frig in room.
Business response:
Thank you for your recent stay at Extended Stay America. We are happy you enjoyed your stay at our hotel. We are also glad you liked your comfortable room and our courteous associates. Reviews like yours encourage the team to keep up the good work. Thank you again for your feedback, and we hope you will revisit us. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Lexington - Nicholasville Road
How is Extended Stay America - Lexington - Nicholasville Road rated?
Extended Stay America - Lexington - Nicholasville Road has a 3.2 star rating with 2,315 reviews.
When is Extended Stay America - Lexington - Nicholasville Road open?
Extended Stay America - Lexington - Nicholasville Road is open now. It will close tomorrow at 12:00 a.m.