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Extended Stay America - Lexington - Nicholasville Road
- Hotels
- Lexington, KY
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
2650 Wilhite Dr., Lexington, KY, 40503, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Awesome! It was a great experience. Staff were so good and friendly.
Business response:
Thank you for taking the time to write a review of your stay. I am glad to read that you were pleased with our staff and had a positive experience overall. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.
safe and comfortable, mostly utilitarian I was needing accommodations near the airport and this hotel suited my needs. The clerk who checked me in was not friendly but the shift change brought a delightful and helpful clerk who was informative and set up a wake up call, which the first clerk refused to do. The morning clerk was friendly and very helpful as well. Overall, a good experience.
Business response:
I received a copy of your review, and wanted to take a moment to personally respond. We appreciate the kind comments about hotel and staff member helping you with setting up your wakeup call; however, we apologize that your check-in experience was unpleasant and staff members were unable to assist you in your needs. To prevent this from happening again, my team will be provided with additional customer service training for needed individuals. Thank you very much for bringing this to our attention. Thank you for choosing Exte... read more
Nice place Good hotel. Worth the money. Rooms are clean and service is good.
Average I rarely stay at anything less than 3-star so it is hard to know how this place compares. However, I did get a great deal on the room rate. But in regard to cleanliness it was the little things that were lacking: the phone and remote obviously don't get cleaned regularly, some of the towels looked a little dingy, etc. The bed was adequately comfortable for me. The staff however, were way above average-- all very friendly and helpful.
"Not Much Bang For My Buck" Stayed in a room on the south side of motel. New Circle Rd. is well traveled and quite loud. There is no daily maid service. If you need clean linen or towels you must bring them to the office yourself for an exchange. For $180. I could have done much better.
Business response:
Thank you for your recent review of your stay. I was disheartened to read that you were unsatisfied with our housekeeping policy. Please accept our apologies. Please know that we do offer daily housekeeping service for a nominal fee. I discussed your comments with the team, and we are going to work to better inform our guests of this availability moving forward. Thank you very much for providing us with your feedback. We would love to have another chance to provide you with a better experience at our hotel the next time you'... read more
Frequently asked questions about Extended Stay America - Lexington - Nicholasville Road
How is Extended Stay America - Lexington - Nicholasville Road rated?
Extended Stay America - Lexington - Nicholasville Road has a 4.2 star rating with 1,273 reviews.
When is Extended Stay America - Lexington - Nicholasville Road open?
Extended Stay America - Lexington - Nicholasville Road is open now. It will close tomorrow at 12:00 a.m.