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Extended Stay America - Lexington - Tates Creek
- Hotels
- Lexington, KY
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
3575 Tates Creek Rd., Lexington, KY, 40517, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Thank you for your comments!
Business response:
Thank you for the positive rating. It is a pleasure knowing your visit with us was an enjoyable one. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
Friendly staff and convenience to food and shopping
Business response:
Thank you for being our guest at Extended Stay America and for the fantastic feedback. We are glad to know you had a great stay and that you were impressed with our ideal location and courteous associates. It was a pleasure hosting you, and we look forward to seeing you again soon. Sincerely, Hotel Management
We just needed a place to stay overnight and this place was perfect for it. Ashley checked us in when we got there. She was extremely sweet and helpful when i asked about local information, ie where to eat for dinner, how far a drive is a certain place from the hotel. Only thing i did NOT like about this place was the fact that there was no way for me to check out. There is a paper in the room that instructs to check out using the phone in the room. The phone didn't work. No one was at the front to check us out. The phone in... read more
Business response:
Thank you for choosing Extended Stay America for your overnight stay. We are glad you had an overall pleasant stay and that you were impressed with the service you received upon check-in. Your compliments will surely be shared with Ashley. However, we are sorry for the difficulties you encountered at the time of check-out. Your feedback has been shared with the appropriate team. We hope to welcome you back soon for an even better experience. Sincerely, Hotel Management
Business response:
Austin, it was wonderful to see you enjoyed everything about your time at Extended Stay America. We strive to provide everything needed for the perfect getaway, business stay, or family vacation. Your kind rating is appreciated, and we look forward to hosting you again. Sincerely, Hotel Management
Extended My Stay at the Extended Stay Great staff, very accommodating to me and my guest, was very clean and could not hear the other guests
Business response:
Greg, thank you so much for the thoughtful review. We work hard to deliver excellent service, so we appreciate you highlighting all the positive aspects of your stay. We are particularly glad that enjoyed your spacious and comfortable room. Thank you once more for being our guest at Extended Stay America, and we hope that you will stay with us again. Sincerely, Hotel Management
Wonder time The room was great and could barely hear other people in the hotel from your room. Also could not hear people above or below you.
Business response:
Kayla, thank you for taking the time to post your wonderful feedback regarding your time at Extended Stay America. We regularly receive praise for our quiet rooms, and we are glad you enjoyed the relaxing atmosphere. It was such a joy to be included in your travel plans, and we hope you will be back to see us again soon. Sincerely, Hotel Management
Long wait to check due to Hotel.com CC declined the complaint is on Hotel. cons part. when they checked me in, the Expedia CC on file declined . it took a 30 mins and a phone call trying to figure it all out.i was beside myself having to just wait and wait for them to get your CC to go through. Shame! when did Hotel.com book rooms through Expedia.com
Business response:
Phillip, thank you for your review. We are sorry for the time taken at check-in and the inconvenience it caused. Your feedback will be shared with the appropriate team so that they are more diligent going forward. We hope you will consider giving us another opportunity in the future. Sincerely, Hotel Management
No elevator and I was on the 3rd floor
Business response:
Kim, thank you for your feedback. We are sorry the lack of elevator service to our third floor was an inconvenience for you. We hope the other amenities provided for your comfort helped make this a pleasant stay. Please consider coming here again so we can accommodate in the room of your preference. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Lexington - Tates Creek
How is Extended Stay America - Lexington - Tates Creek rated?
Extended Stay America - Lexington - Tates Creek has a 4.2 star rating with 823 reviews.
When is Extended Stay America - Lexington - Tates Creek open?
Extended Stay America - Lexington - Tates Creek is open now. It will close tomorrow at 12:00 a.m.