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Extended Stay America - Lexington - Tates Creek
- Hotels
- Lexington, KY
About this business
Location details
3575 Tates Creek Rd., Lexington, KY, 40517, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Great
Awesome staff and accommodations
Business response:
Dear Brianne, We appreciate you taking the time to leave feedback regarding your experience at Extended Stay America. We're glad you enjoyed your stay and appreciate highlighting our comfortable suite and friendly environment in your review. We take pride in guests' satisfaction, so we are thrilled this was your experience. We will share your compliments to let them know their efforts were noticed. It was a pleasure hosting you, and we look forward to seeing you again on your next visit. Sincerely,Hotel Management
Awesome service
Would recommend Loved the kitchenette. I’ll include pics of the meal we prepared in it with all the dishes provided by the hotel. Great location. There was a single hair on the shower wall but it was fine. I just got it with a piece of tissue. Clean and the bed was super comfortable. The breakfast wasn’t much. Muffins, oatmeal and nature valley bars. But it was a clean area and the coffee was good.
Business response:
Dear Jessica, It was a pleasure having you as our guest at Extended Stay America. We are pleased to know that your room and the amenities we provide exceeded your expectations and made for a more memorable stay. We are delighted to learn you found our hotel so comfortable and spotless. We appreciate your recommendation and look forward to your next visit with us.Sincerely,Hotel Management
it was hard to find being my first trip
Business response:
Paul, Thank you for staying with us and for your gracious rating. However, we regret not meeting all your expectations. On behalf of all of us at Extended Stay America, we would like to invite you for another outstanding visit.Sincerely, Hotel Management
Office staff was very friendly and room was clean. Our room smelled like old cigarette smoke and basically the entire building, supposed to be non smoking in every room.
Business response:
Amy, Thank you for your honest evaluation. While we appreciate your rating and letting us know you liked our friendly associates and the cleanliness of your suite, we are sorry for the smokey experience you had. Your feedback is noted and will be helpful in enforcing our no-smoking policy effectively. We hope you will allow us the opportunity to exceed your expectations the next time you are here. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Lexington - Tates Creek
How is Extended Stay America - Lexington - Tates Creek rated?
Extended Stay America - Lexington - Tates Creek has a 3.4 star rating with 1,427 reviews.
When is Extended Stay America - Lexington - Tates Creek open?
Extended Stay America - Lexington - Tates Creek is open now. It will close tomorrow at 12:00 a.m.