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Extended Stay America - Lexington - Tates Creek
- Hotels
- Lexington, KY
About this business
Location details
3575 Tates Creek Rd., Lexington, KY, 40517, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Loved the home The house was perfect plenty of space a quiet neighborhood. The host where great we will definitely be back!!
It was good except refrigerator didn’t work & there was pet stains on carpet & no hair dryer
Business response:
Harvey, thank you for taking the time to share your feedback. We are pleased to know you were overall satisfied with your time with us. However, we are sorry for not meeting all of your expectations. Your feedback regarding the refrigerator and cleanliness has been discussed with the respective staff for a quick review and action. Kindly, Hairdryer and certain in-room amenities are kept at the front desk to ensure its cleanliness and are always available upon request. We hope you will choose us again the next time you are in... read more
Business Trip
Not so sure. For some reason I can't stop itching. I suspected fleas as it was my legs above my socks but then my belly and back.
Business response:
Nancy, we sincerely apologize for the situation you described. You are absolutely correct to expect a comfortable, clean environment when staying with us. Although we treat regularly, to uphold our company's high standards, we have contacted our pest control provider to address the issue as quickly as possible. Thank you for bringing this to our attention. We work hard to make our guests happy, and we obviously failed in this case. Hopefully, you will consider us as your hotel of choice if you are in the area again. Sincerel... read more
Bath was unique, the entire tub/shower was sprayed with the speckled floor coating you normally see on a garage floor
Not what we expected Carpet was terrible.Had dog hair.had to leave our shoes on. Bed good.No hair dryer.couldn’t find person at check in.Slept well was quite
Business response:
Barbara, thank you for your recent stay and for taking time to post your review online. We apologize for the less than spotless condition of your guest suite and for the housekeeping service issues you experienced. This does not meet our standards, and steps have already been taken to address and correct our performance. It is our goal to match our great location with exceptional customer care and we will continue to work hard to do just that. We hope you will choose to stay with us again when your travels bring you back our... read more
Frequently asked questions about Extended Stay America - Lexington - Tates Creek
How is Extended Stay America - Lexington - Tates Creek rated?
Extended Stay America - Lexington - Tates Creek has a 3.5 star rating with 1,389 reviews.
When is Extended Stay America - Lexington - Tates Creek open?
Extended Stay America - Lexington - Tates Creek is open now. It will close tomorrow at 12:00 a.m.