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Extended Stay America - Lexington - Tates Creek
- Hotels
- Lexington, KY
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
3575 Tates Creek Rd., Lexington, KY, 40517, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Keenland I totally mess up on the dates but the general make it happen for us I believe the front desk was Christina she working. Saturday. Night very nice very helpful the next day housekeeper ask me if I needed any help with my cooler d going the steps That was simply amazing. Thank you for a great stay.
Business response:
Lawrence, thank you for taking time to post your kind review of our hotel. Nothing makes us happier than hearing that our associates made you feel welcome and were attentive to your needs. Making our guests happy is our number one priority so your comments show us that we are meeting our goal. We will share your words of appreciation with our team especially Christina. We value your business and hope you will come back and stay with us again at Extended Stay America. Sincerely, Hotel Management
Facility definitely needs updated but staff was friendly and helpful.
Business response:
Thank you for staying with us and for taking the time to post a review. We're sorry our hotel did not meet your expectations. We agree there are areas within the hotel that are beginning to show their age. We will share your feedback with appropriate individuals in our organization as we begin formulating plans for future renovations. Until those plans are approved, our goal is to deliver the best service of any hotel in the area, and we hope you'll make plans to stay with us again. Sincerely, Hotel Management
Comfortable
Business response:
Mary, thank you for being our guest and for taking the time to review your experience at Extended Stay America. We are delighted you enjoyed your stay at our hotel. We appreciate your feedback and hope to welcome you again soon. Sincerely, Hotel Management
Could have been cleaner. Pictures indicated muffins and such for breakfast but only had breakfast bars and coffee. Also had to ask for everything - to get fresh towels, to get coffee pot. to get hair dryer - just some things I thought would be in room. No cups, glasses or plates in room. We did not need and assume if we did we could have gotten them. It fitted our need as we were visiting a friend and stayed with her except to sleep
Business response:
Thank you for being our guest. We are sorry for the inconvenience caused due to our kitchenware policy and regret not meeting your expectations with our breakfast offerings. Your concern will be shared with our brand leaders to determine new breakfast choices. We appreciate your feedback and hope to host you again in the future. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Lexington - Tates Creek
How is Extended Stay America - Lexington - Tates Creek rated?
Extended Stay America - Lexington - Tates Creek has a 4.2 star rating with 823 reviews.
When is Extended Stay America - Lexington - Tates Creek open?
Extended Stay America - Lexington - Tates Creek is open now. It will close tomorrow at 12:00 a.m.