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Extended Stay America - Lexington - Tates Creek
- Hotels
- Lexington, KY
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
3575 Tates Creek Rd., Lexington, KY, 40517, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Could have been cleaner. Pictures indicated muffins and such for breakfast but only had breakfast bars and coffee. Also had to ask for everything - to get fresh towels, to get coffee pot. to get hair dryer - just some things I thought would be in room. No cups, glasses or plates in room. We did not need and assume if we did we could have gotten them. It fitted our need as we were visiting a friend and stayed with her except to sleep
Business response:
Thank you for being our guest. We are sorry for the inconvenience caused due to our kitchenware policy and regret not meeting your expectations with our breakfast offerings. Your concern will be shared with our brand leaders to determine new breakfast choices. We appreciate your feedback and hope to host you again in the future. Sincerely, Hotel Management
Obviously not a 5-star hotel, but perfect for a few days visiting family in the area. Kitchen amenities available if needed. What used to be a “grab-and-go” breakfast now includes instant oatmeal and grits (you are in the South, after all). Clean and quiet. Our go-to lodging when we are in the area.
Business response:
Thank you so much for the positive feedback. It’s a pleasure knowing your visit with us was an enjoyable one. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
This place was cleaner than the other hotels we have been in lately. The staff was very courteous and professional. I really liked that it had a kitchenette, and you could have dishes sent to your room. The fact the have no deposit for pets was a happy surprise.
Business response:
Thank you for being a guest at experience at Extended Stay America. We are delighted to know you liked your fully-equipped room and that you were impressed with the courteous service provided by our staff. Your review is appreciated, and we hope you will come back to see us soon. Sincerely, Hotel Management
The lady who checked us in was very polite and knowledgeable. She checked us in with no troubles. However, she seemed to be the only one who understood how to do this job. No one else could really help us: they simply waited until the first woman came back and took care of us. They couldn't even print me a receipt! One staff member attempted to check someone else into our room while we had just gotten in it!
We loved how private the place felt. Not a lot of people and the location was good because it was 15 seconds away from the person we were visiting (they lived at Pinebrook). Also the gas station was super convenient. Our tv stopped working and the maintenance man promptly brought a new one once he realized it couldnt be fixed. There was no unnecessary frill. Loved that our room had a kitchen. Although no elevator, the twisty staircase was very charming. Will definitely be renting here again.
Business response:
Thank you for staying at Extended Stay America. We are glad to know you were impressed with our associates and that you enjoyed our ideal location as well as our apartment-style room. We appreciate your feedback and hope to see you soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Lexington - Tates Creek
How is Extended Stay America - Lexington - Tates Creek rated?
Extended Stay America - Lexington - Tates Creek has a 4.2 star rating with 855 reviews.
When is Extended Stay America - Lexington - Tates Creek open?
Extended Stay America - Lexington - Tates Creek is open now. It will close tomorrow at 12:00 a.m.