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Extended Stay America - Lexington - Tates Creek
- Hotels
- Lexington, KY
About this business
Location details
3575 Tates Creek Rd., Lexington, KY, 40517, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Comfortable
Business response:
Mary, thank you for being our guest and for taking the time to review your experience at Extended Stay America. We are delighted you enjoyed your stay at our hotel. We appreciate your feedback and hope to welcome you again soon. Sincerely, Hotel Management
Could have been cleaner. Pictures indicated muffins and such for breakfast but only had breakfast bars and coffee. Also had to ask for everything - to get fresh towels, to get coffee pot. to get hair dryer - just some things I thought would be in room. No cups, glasses or plates in room. We did not need and assume if we did we could have gotten them. It fitted our need as we were visiting a friend and stayed with her except to sleep
Business response:
Thank you for being our guest. We are sorry for the inconvenience caused due to our kitchenware policy and regret not meeting your expectations with our breakfast offerings. Your concern will be shared with our brand leaders to determine new breakfast choices. We appreciate your feedback and hope to host you again in the future. Sincerely, Hotel Management
Obviously not a 5-star hotel, but perfect for a few days visiting family in the area. Kitchen amenities available if needed. What used to be a “grab-and-go” breakfast now includes instant oatmeal and grits (you are in the South, after all). Clean and quiet. Our go-to lodging when we are in the area.
Business response:
Thank you so much for the positive feedback. It’s a pleasure knowing your visit with us was an enjoyable one. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
This place was cleaner than the other hotels we have been in lately. The staff was very courteous and professional. I really liked that it had a kitchenette, and you could have dishes sent to your room. The fact the have no deposit for pets was a happy surprise.
Business response:
Thank you for being a guest at experience at Extended Stay America. We are delighted to know you liked your fully-equipped room and that you were impressed with the courteous service provided by our staff. Your review is appreciated, and we hope you will come back to see us soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Lexington - Tates Creek
How is Extended Stay America - Lexington - Tates Creek rated?
Extended Stay America - Lexington - Tates Creek has a 3.4 star rating with 1,427 reviews.
When is Extended Stay America - Lexington - Tates Creek open?
Extended Stay America - Lexington - Tates Creek is open now. It will close tomorrow at 12:00 a.m.