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Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
3575 Tates Creek Rd., Lexington, KY, 40517, United States
Get directionsWeekday | Schedule | Status |
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Mon | 12:00 a.m. to Midnight | |
Tue | 12:00 a.m. to Midnight | |
Wed | 12:00 a.m. to Midnight | |
Thu | 12:00 a.m. to Midnight | |
Fri | 12:00 a.m. to Midnight | |
Sat | 12:00 a.m. to Midnight | |
Sun | 12:00 a.m. to Midnight |
Except for the pricen I will rate everything else as 3.5 to 4.0 The Hotel was easy to find, staff were very nice(effect of Southern hospitality), the room was clean and it did surpass a lot if not any other Extended stay I've ever stayed inn.
Asked for a nonsmoking and was given a smoking Not happy that I booked through Expedia for a non smoking room and was given a smoking room. The hallway smelled terrible.
Business response:
Thank you for taking the time to give us your feedback from your stay us at Extended Stay America Hotels - Tates Creek. We strive to give our guests the accommodation requested and also provide them with a great home away from home experience. I am sorry that we did not accomplish that with your stay. I also hope that you will give us another chance to extend better expectations to you in your future accommodation needs. Thank you again for your feedback.
Mix Up! Upon arrival before 4p we were told there was no room. The gal, who was not wearing an ID, said I had not secured the room with a credit card. Yes, I had. My husband pointed out we had a confirmation number. There was not the type of room availableI had arraanged. I asked for her to make it right so we were downsized and she charged my credit card. The next morning, a team leader told us the manger was on vacation, and someone else didn't work weekends, and I had been double billed for the room. I paid expedia and th... read more
Business response:
Cindy - Thank you for taking the time to submit your review regarding your stay at Extended Stay America - Tates Creek. Let me start with my sincere apology for the mix up with Expedia and Extended Stay. We strive to maintain a good line of communication with our 3rd party vendors to make the reservation process easier, better and simpler. The issues you have stated are currently being addressed with all staff members. Although the desk clerk was new, more coaching will be given on properly checking in guest from our 3rd par... read more
Extended Stay America, Tates Creek Road, Lexington The room was very, very clean (which is a must for me), and the hotel staff was wonderful.
Good if you need a kitchen; otherwise, nah. Outdated, but that didn't bother me. Cleanliness was average; needs some detail work (dust bunnies in the AC unit) and new caulk in the bathroom would do wonders to make it look cleaner. Staff nice. Cut through the back parking lot for a good Japanese restaurant, and it's near a gas station, drug store, and a couple other restaurants. However, my biggest problem is the lack of hair dryers! I had to show up to run a seminar that day with wet hair. I may not stay there next time.
Big spacious room at an affordable rate I made reservations late night. Got there, the attendant was very friendly. She looked it up and withon a few minutes i was in my room. Great place for a great price.
Needs a brush..both paint and cleaning The staff was great. However, the cleanliness left a lot to be desired. The room, especially the bath, was dirty. The door to the exterior, on the inside of the hotel, could use a paint job. The roon also smelled smokey which the staff did correct. But I wish it had been a little cleaner. The nieghborhood was great and it was quiet. No elevator. I also found it interesting at breakfast they offered oatmeal packs, but no milk.
Extended Stay America - Lexington - Tates Creek has a 4.2 star rating with 823 reviews.
Extended Stay America - Lexington - Tates Creek is open now. It will close tomorrow at 12:00 a.m.