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Extended Stay America - Lexington - Tates Creek

4.2
  • Hotels
  • Lexington, KY

About this business

HospitalityHotels

Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. 

Location details

3575 Tates Creek Rd., Lexington, KY, 40517, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
4.2855 reviews
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Anonymous's profile image
Anonymous 
7 years ago

Good for what it costs Not dirty but not really clean either. Sheets and towels seemed fresh but there were dirty dishes under the chair and a few dead bugs around the room. 

Business response:

On behalf of our team, we appreciate you staying with us and providing a review. Our team is committed to providing clean, comfortable and well maintained suites for our guests, and we apologize this was not the case during your stay. Please know your feedback has been shared with the entire team to ensure a review of our processes. We would appreciate the opportunity to welcome you back soon. Sincerely, General Manager 

Steven's profile image
Steven 
7 years ago

Great Nice pkace 

Business response:

Steven, thank you for reviewing your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score and that you enjoyed your experience with us. We appreciate your business and hope to welcome you back soon. Sincerely, General Manager 

Not Provided's profile image
Not Provided 
7 years ago

Business response:

We are delighted you had a pleasant experience at Extended Stay America. Thank you for sharing your nice rating. Please come and see us again soon! Sincerely, General Manager 

Anonymous's profile image
Anonymous 
7 years ago

it ok for the money. The hotel was ok. It was well within budget, so i pretty much knew what to expect. Not terrible, but old and needs help. Staff was very friendly and helpful. 

Business response:

Thank you for taking the time to share your feedback. We are pleased you were overall happy with your stay and that you liked our courteous associates. We appreciate your review as it will helps us to improve ourselves. We hope you will choose us again the next time you are in this area. Sincerely, General Manager 

Edward's profile image
Edward 
7 years ago

The site was fine, but the location was not good. Hard to turn left into property. it is located by a curve so when I tried to leave the site, I had to floor it and pray because there were always people flying around the corner. A very dangerous place. 

Business response:

Thank you for taking the time to share your feedback. We are pleased your overall stay was good, but I am sorry our location was not that appealing to you. We hope you will consider us again the next time you are in this area. Sincerely, General Manager 

Paul's profile image
7 years ago

Maybe stay somewhere else Was in a business trip. This hotel is outdated and the bed was extreamly uncomfortable. 

Business response:

Paul, thank you for choosing us while here for your business visit. We are sorry to know we didn’t live up to your expectations during your stay. I have shared your concerns with my engineering team to take corrective actions. We hope to have a second chance so we can redeem ourselves. Sincerely, General Manager 

Johnny's profile image
Johnny 
7 years ago

Business response:

Johnny, thank you for your kind rating of Extended Stay America - Lexington - Tates Creek. It’s great to see our service and facilities were to your satisfaction which made your stay pleasant. We hope you will make us your home again whenever you are back in this area. Sincerely, General Manager 

Anonymous's profile image
Anonymous 
7 years ago

Great staff, awesome room, wonderful experience, definitely will stay again 

Business response:

Thank you so much for the fabulous review! We are delighted to read how much you loved every aspect of our hotel, especially your room and our service. Reviews such as yours mean a lot! Thanks again for choosing Extended Stay America - Lexington - Tates Creek, and we look forward to welcoming you back. Sincerely, General Manager 

Maria's profile image
7 years ago

Business response:

Maria, thank you for your visit. We are pleased you had an overall nice stay, but we are sorry if any inconvenience caused. Thanks again for allowing us to be of service. We hope to have the pleasure of doing so again on your next trip. Sincerely, General Manager 

Frequently asked questions about Extended Stay America - Lexington - Tates Creek

How is Extended Stay America - Lexington - Tates Creek rated?

Extended Stay America - Lexington - Tates Creek has a 4.2 star rating with 855 reviews. 

When is Extended Stay America - Lexington - Tates Creek open?

Extended Stay America - Lexington - Tates Creek is open now. It will close tomorrow at 12:00 a.m.