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Extended Stay America - Lexington - Tates Creek
- Hotels
- Lexington, KY
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
3575 Tates Creek Rd., Lexington, KY, 40517, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The site was fine, but the location was not good. Hard to turn left into property. it is located by a curve so when I tried to leave the site, I had to floor it and pray because there were always people flying around the corner. A very dangerous place.
Business response:
Thank you for taking the time to share your feedback. We are pleased your overall stay was good, but I am sorry our location was not that appealing to you. We hope you will consider us again the next time you are in this area. Sincerely, General Manager
Maybe stay somewhere else Was in a business trip. This hotel is outdated and the bed was extreamly uncomfortable.
Business response:
Paul, thank you for choosing us while here for your business visit. We are sorry to know we didn’t live up to your expectations during your stay. I have shared your concerns with my engineering team to take corrective actions. We hope to have a second chance so we can redeem ourselves. Sincerely, General Manager
Business response:
Johnny, thank you for your kind rating of Extended Stay America - Lexington - Tates Creek. It’s great to see our service and facilities were to your satisfaction which made your stay pleasant. We hope you will make us your home again whenever you are back in this area. Sincerely, General Manager
Great staff, awesome room, wonderful experience, definitely will stay again
Business response:
Thank you so much for the fabulous review! We are delighted to read how much you loved every aspect of our hotel, especially your room and our service. Reviews such as yours mean a lot! Thanks again for choosing Extended Stay America - Lexington - Tates Creek, and we look forward to welcoming you back. Sincerely, General Manager
Business response:
Maria, thank you for your visit. We are pleased you had an overall nice stay, but we are sorry if any inconvenience caused. Thanks again for allowing us to be of service. We hope to have the pleasure of doing so again on your next trip. Sincerely, General Manager
Business response:
William, thank you for being our guest at Extended Stay America - Lexington - Tates Creek. We are pleased to know you overall had a great stay with us. Thanks for the business, and we hope to see you again soon. Sincerely, General Manager
Good for a couple of nights Property was dated but ok. The people were very nice. Great location for UK
Business response:
Gary, thank you for being our guest at Extended Stay America - Lexington - Tates Creek. Our goal is to make your visit as comfortable as possible and to assist you in any way, so we are glad we accomplished this during your stay. We appreciate your perfect rating and hope to see you again soon. Sincerely, General Manager
Decent hotel, poor sound proofing. The hotel was clean and the staff was extremely helpful and friendly. Our only issue was you can hear the people above you very clearly, and unfortunate for us the people above us must have been insomniacs! They walked around all night and we couldn't sleep.
Business response:
Thank you for choosing our hotel. We are glad you liked our well-kept property and courteous staff. Having said that, we are sorry your sleep was disturbed by noise from other guests. Our front desk is available to resolve issues, and I'm sorry we were not aware of this as we would have been happy to resolve the issue or move you to another suite. Thanks again for being our guest, and we hope you will return as we would love to provide you with a better experience and a good night's rest! Sincerely, General Manage
Frequently asked questions about Extended Stay America - Lexington - Tates Creek
How is Extended Stay America - Lexington - Tates Creek rated?
Extended Stay America - Lexington - Tates Creek has a 4.2 star rating with 823 reviews.
When is Extended Stay America - Lexington - Tates Creek open?
Extended Stay America - Lexington - Tates Creek is open now. It will close tomorrow at 12:00 a.m.