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Extended Stay America - Lexington - Tates Creek
- Hotels
- Lexington, KY
About this business
Location details
3575 Tates Creek Rd., Lexington, KY, 40517, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Excellent I had Jen as my go to person im still stuck here bk home is ugly she has been great!!
Business response:
Benigna, thank you for taking time to evaluate your stay at Extended Stay America. It’s a pleasure knowing you had a great time being with us and loved the amazing service provided by Jen. We hope to welcome you back soon. Sincerely, General Manager
Business response:
Ruby, thank you for visiting our hotel and taking the time to share your review. Our goal is to maintain the highest standards, and we are sorry for falling short of those. Please give us another opportunity to make your next visit perfect in every respect. Sincerely, General Manager
Good for what it costs Not dirty but not really clean either. Sheets and towels seemed fresh but there were dirty dishes under the chair and a few dead bugs around the room.
Business response:
On behalf of our team, we appreciate you staying with us and providing a review. Our team is committed to providing clean, comfortable and well maintained suites for our guests, and we apologize this was not the case during your stay. Please know your feedback has been shared with the entire team to ensure a review of our processes. We would appreciate the opportunity to welcome you back soon. Sincerely, General Manager
Great Nice pkace
Business response:
Steven, thank you for reviewing your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score and that you enjoyed your experience with us. We appreciate your business and hope to welcome you back soon. Sincerely, General Manager
Business response:
We are delighted you had a pleasant experience at Extended Stay America. Thank you for sharing your nice rating. Please come and see us again soon! Sincerely, General Manager
it ok for the money. The hotel was ok. It was well within budget, so i pretty much knew what to expect. Not terrible, but old and needs help. Staff was very friendly and helpful.
Business response:
Thank you for taking the time to share your feedback. We are pleased you were overall happy with your stay and that you liked our courteous associates. We appreciate your review as it will helps us to improve ourselves. We hope you will choose us again the next time you are in this area. Sincerely, General Manager
Maybe stay somewhere else Was in a business trip. This hotel is outdated and the bed was extreamly uncomfortable.
Business response:
Paul, thank you for choosing us while here for your business visit. We are sorry to know we didn’t live up to your expectations during your stay. I have shared your concerns with my engineering team to take corrective actions. We hope to have a second chance so we can redeem ourselves. Sincerely, General Manager
Business response:
Johnny, thank you for your kind rating of Extended Stay America - Lexington - Tates Creek. It’s great to see our service and facilities were to your satisfaction which made your stay pleasant. We hope you will make us your home again whenever you are back in this area. Sincerely, General Manager
The site was fine, but the location was not good. Hard to turn left into property. it is located by a curve so when I tried to leave the site, I had to floor it and pray because there were always people flying around the corner. A very dangerous place.
Business response:
Thank you for taking the time to share your feedback. We are pleased your overall stay was good, but I am sorry our location was not that appealing to you. We hope you will consider us again the next time you are in this area. Sincerely, General Manager
Frequently asked questions about Extended Stay America - Lexington - Tates Creek
How is Extended Stay America - Lexington - Tates Creek rated?
Extended Stay America - Lexington - Tates Creek has a 3.4 star rating with 1,427 reviews.
When is Extended Stay America - Lexington - Tates Creek open?
Extended Stay America - Lexington - Tates Creek is open now. It will close tomorrow at 12:00 a.m.