Extended Stay America - Lexington - Tates Creek

Business response:

Wow - Brandon, thanks for being our guest. Our top priority is for you to have an enjoyable stay and from your five-star rating, it appears that we succeeded in that. It was a pleasure having you at Extended Stay America, and we look forward to welcoming you back soon. Sincerely, Hotel Management 

Business response:

Paul, thanks for being our guest and reviewing your experience at Extended Stay America. We are pleased to know you had a great stay with us and our offerings were to your satisfaction. Your concern regarding our breakfast choices will be shared with our Brand Leaders to assist them when determining new offerings. t was a pleasure to have you as our guest, and we hope to welcome you on your next visit to our area. Sincerely, Hotel Management 

Business response:

Thanks for being our guest. We are happy to read you were benefited with our convenient location and that you had an overall nice stay. However, we apologize for the noise that disturbed your sleep and regret the inconvenience caused. Please note, our front desk is available, and we are sorry we were not aware of the this as we would have been happy to try and resolve or move you to another suite. We hope you will consider giving us another opportunity so that we can provide you with an improved visit. Sincerely, Hotel Mana... read more

Business response:

Thank you for being our guest at Extended Stay America. We are delighted to know you were comfortable here and were impressed with all the aspects of our hotel. Thanks again for allowing us to be of service, and we look forward to welcoming you back soon! Sincerely, Hotel Management 

Business response:

We appreciate you choosing our hotel and for providing your rating. It was good seeing you were satisfied with our service and facilities, but we are sorry that we couldn't hit the mark of your expectations for a perfect stay. Please give us a chance to provide you a much better stay in the near future. Sincerely, Hotel Management 

Business response:

Aaron, thank you for sharing your excellent rating. We appreciate you choosing Extended Stay America. It was a pleasure hosting you, and we look forward to your return visit soon. Sincerely, Hotel Management 

Business response:

Roger, thanks for choosing Extended Stay America for your visit to our city. We are delighted to know you were impressed with the courteous service provided by our associates. Please feel free to reach out to our front desk as they’ll be happy to assist you with any of the queries you have. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management 

Business response:

Curtis, thank you for rating your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score and that you enjoyed your experience with us. We hope to welcome you back soon. Sincerely, Hotel Management 

Business response:

Thank you for staying at Extended Stay America and for giving us the outstanding rating! It was a pleasure to see we met all of your expectations and you had an absolutely fantastic experience! We enjoyed having you as our guest and look forward to welcoming you back on a future visit. Sincerely, Hotel Management