Extended Stay America - Livermore - Airway Blvd.

Business response:

We appreciate you taking the time to share your wonderful rating with fellow travelers online. Thank you for choosing us, and we look forward to welcoming you back to Extended Stay America. Sincerely, Hotel Management 

Business response:

Thank you for selecting us. Although you liked your room and had an overall pleasant stay, we apologize for the cleanliness issue you observed in the elevator. Also, we are sorry you weren’t happy with the in-room amenities and the breakfast offerings. Your feedback shares the areas we need to improve, so it has been discussed with appropriate individuals in an effort to enhance our service level and facilities going ahead. Please consider a return visit to our hotel so that we can provide you with a better visit on a future... read more

Business response:

Thank you for reviewing your stay. Although you had an overall pleasant stay, we are sorry for the inconvenience caused. Regarding your concern about the bill we would like to mention that while making the reservation through the third party website, a guest usually gets the receipt at the same point of time. If we could be of any further assistance, we would be happy to be of service. We hope that you will choose us again in the future. Sincerely, Hotel Management 

Business response:

Jonathon, thank you for choosing Extended Stay America and sharing your review with us. We are thrilled to read you were impressed with the service of our courteous staff and had a relaxing stay in your well-appointed room. Thank you once more for the comments, and we look forward to serving you on a future date. Sincerely, Hotel Management 

Business response:

Thank you for rating your nice experience at Extended Stay America. It’s always our attempt to provide a comfortable stay for each guest, and we are glad to see we accomplished this while you were here. We hope to be your hotel of choice whenever you are back in this area. Sincerely, Hotel Management 

Business response:

Thank you for taking the time to post a nice rating of Extended Stay America. We always want every guest to have a pleasant experience, and we are glad to see we were able to accomplish this while you were here. We hope you will choose us again so we can impress you on your next trip as well. Sincerely, Hotel Management 

Business response:

Thank you for sharing your excellent review with future travelers. Your comments are much appreciated and serve as a great tool to let us know how we are doing. Thank you again for being our guest. We look forward to welcoming you back to Extended Stay America. Sincerely, Hotel Management 

Business response:

Thank you for being our guest. Our top priority is for you to have an enjoyable stay, we are pleased to have met your expectations. It was a pleasure hosting you at Extended Stay America, and we look forward to welcoming you back soon. Sincerely, Hotel Management