Extended Stay America - Livermore - Airway Blvd.

Business response:

Kori, please accept my apologies that we failed to deliver the comfortable stay you deserved and the inconvenience it caused. Your feedback is valuable as it will help us improve our facilities moving forward. We will share your concerns with our management and hope you will consider giving us another chance so we can provide you a better stay. Sincerely, General Manager 

Business response:

Thank you for being loyal towards our brand and choosing to stay at Extended Stay America. We are delighted to know you were comfortable here and were impressed with all the aspects of our hotel. Please know, fresh linens and towels along with any toiletries are always available at the front desk and are always complimentary. It was a pleasure hosting you, and we look forward to serving you again soon! Sincerely, General Manager 

Business response:

Thank you for your visit. We are glad to see you had an overall good stay, but I am sorry for failing to meet all of your expectations. It was good to have you here, and we hope you will give us another chance to provide you with a better stay experience. Sincerely, General Manager 

Business response:

Thank you for sharing your kind review of Extended Stay America. We are delighted to know you thoroughly enjoyed your time with us and that our service and accommodations were above and beyond your expectations. We appreciate your recommendation and cannot wait to host you again in the future. Sincerely, General Manager 

Business response:

Scott, thank you so much for your positive feedback about your experience at Extended Stay America. We take pride in creating a memorable, 'home away from home' experience for our guests. So we are thrilled to read our team provided great service. Thanks again, we hope to welcome you back. Sincerely, General Manager 

Business response:

Thank you for sharing your perfect rating. We appreciate you choosing Extended Stay America - Livermore - Airway Blvd and hope to host you again soon. Sincerely, General Manager 

Business response:

Edwin, thank for choosing to stay at Extended Stay America - Livermore - Airway Blvd. We are delighted to know you had wonderful experience with us. We would like to inform you that, we have full size refrigerator in all our rooms which includes ice trays for your convenience, so we don’t have ice machine on our property. Thanks for the feedback, and we hope to welcome you back soon. Sincerely, General Manager 

Business response:

Diana, thank you for staying at Extended Stay America - Livermore - Airway Blvd. We are glad to know we were able to impress you with our service and facilities. It was our pleasure having you with us. We look forward to welcoming you back soon. Sincerely, General Manager 

Business response:

Lois, thank you for being our guest and for letting us know you had a pleasant stay. We appreciate you choosing us and hope to have the opportunity to serve you better in the future. Sincerely, General Manager