Extended Stay America - Los Angeles - Arcadia

Business response:

Dear Guest, Thank you for choosing Extended Stay and for sharing such a kind review. We’re delighted to know your room felt clean and comfortable and that our team made a great impression throughout your visit. Feedback like yours means a great deal to us and reinforces the care we strive to provide every day. We’ll relay your compliments to the team, and we look forward to welcoming you back again soon. Sincerely, Hotel Management 

Business response:

Dear Guest, Thank you for being our guest and for sharing your experience with fellow travelers. We’re delighted to know that the cleanliness of your room and the comfort of the surrounding area contributed to a pleasant visit. It’s always encouraging to hear that guests feel relaxed and secure throughout their stay, as this is precisely what we strive to provide. We appreciate your business and look forward to welcoming you again at Extended Stay America in the future. Sincerely, Hotel Management 

Business response:

Dear Guest, We sincerely apologize for the cleanliness issues you encountered during your stay. This is certainly not the standard we aim to maintain, and we have shared your comments with our housekeeping team to address these concerns. We appreciate your understanding regarding the building’s age and your kind words about our staff and pricing. Your comments help us improve both our cleanliness and guest experience. We value your input and hope to have the opportunity to serve you better next time. Sincerely Hotel Manageme... read more

Business response:

Dear Guest, Thank you for your positive review of Extended Stay America! We are glad to hear you found great value in your stay and would recommend us to others visiting the area. It means a lot to us, and we hope to welcome you back again soon. Sincerely, Hotel Management 

Business response:

Dear Guest, We are so glad to hear you enjoyed both the service and your room during your stay! It is always wonderful to know that our returning guests continue to have positive experiences at Extended Stay America. Your kind feedback means a lot to our team. We truly appreciate your continued trust and look forward to welcoming you back again soon for another pleasant stay. Sincerely, Hotel Management 

Business response:

Dear Guest, Thank you for choosing Extended Stay America and for your excellent review. Our goal is to provide an exceptional experience, and it’s always rewarding when a guest’s stay goes so smoothly. It was a true pleasure to have you as our guest, and we look forward to seeing you again soon! Sincerely, Hotel Management