This profile has been claimed by the business owner or representative.
401 E. Santa Clara St., Arcadia, CA, 91006, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Good
Staff is friendly
I was able to go for a walk and feel 100% safe
The best part of this hotel is the location it’s peaceful quiet and secluded but close to shopping and dining within close proximity the amenities were good the bed was average Overall I rate my experience good it could get a bit noisy above or on the sides but overall a good experience!
Very nice
Business response:
Dear Noel, Thank you for the fantastic review of Extended Stay America. We're delighted to know you enjoyed your time with us. It's always encouraging to know that a guest had a positive experience. Your support means a lot to our team, and we hope to have the pleasure of welcoming you back for another enjoyable stay in the future. Sincerely, Hotel Management
Room was neat and tidy . My only complaint is the noise from the freeway location. I was able to fall asleep. The front desk staff were all very friendly when I checked in and out.
Jackie was really nice and very helpful during our stay
Business response:
Dear Jennifer, Thank you for taking the time to leave such wonderful feedback about Extended Stay America. We're pleased to hear that you had a pleasant stay and that the service exceeded your expectations. We'll be sure to share your feedback with the team as encouragement to continue creating welcoming experiences for our guests. We appreciate you choosing to stay with us and hope to welcome you back again soon. Sincerely, Hotel Management
This is a family environment with friendly and helpful staff. The best part was no marijuana reeking in the rooms or on the property. Rooms appeared to be detailed cleaned despite this is an older hotel that is kept up nicely. The property was quiet and safe as I felt safe staying there alone with my 3 year old grandson.😊.
The smoke alarm was beeping. I called the front desk then went out. It was still beeping when we came back so they quickly moved us to another room and gave us a 25% discount for the trouble.
Business response:
Dear Mary, Thank you for sharing your experience. We’re sorry you had to deal with the inconvenience of a beeping smoke alarm during your stay. It’s good to know the team responded promptly by relocating you and offering a discount for the disruption. While we regret the initial issue, we’re glad our staff was able to provide a quick solution and make things right. Your feedback is appreciated, and we hope your next visit is smooth from start to finish. We look forward to your next stay. Sincerely, Hotel Management
Extended Stay America - Los Angeles - Arcadia has a 3.5 star rating with 2,395 reviews.
Extended Stay America - Los Angeles - Arcadia is open now. It will close tomorrow at 12:00 a.m.