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401 E. Santa Clara St., Arcadia, CA, 91006, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The room was clean, especially the deluxe room. There are only two of them on the property. The staff was wonderful, especially Jackie. She is one of the managers and she does everything from cleaning rooms to fixing elevators to being personable and professional.
I have enjoyed my stay and the staff at the Arcadia Extended Stay. All of the folks who work here are courteous and helpful. I would recommend people I know to stay at the Arcadia location. The general manager is professional and takes care of business. The folks who work behind the counter in whatever position they hold are also courteous and professional.
Business response:
Dear Kathleen, Thank you for sharing your experience at Extended Stay America. We’re pleased to know our staff made your stay enjoyable with their professionalism and helpfulness, and it’s wonderful that the efforts of both our general manager and front desk team stood out to you. Your recommendation and appreciation mean a lot to us, and we look forward to having you back for another comfortable visit. Sincerely, Hotel Management
As always pleasant stay. The workers are extra nice .
Not a bad place to stay. Friendly staff
Business response:
Dear Sandra, We are glad you enjoyed the warmth and helpfulness of our team! It is wonderful to hear that your stay was comfortable overall. At Extended Stay America, we strive to make every guest feel welcome and at ease, and your kind words encourage us to keep improving. We hope to have the pleasure of hosting you again for an even more enjoyable experience in the future. Sincerely, Hotel Management
The condition of the room was poor. Chipped paint, cupboard doors were removed, the furniture was chipped, the toilet was 2 feet away from the wall leaving a large open space behind it.
Business response:
Dear Francie, Thank you for sharing your feedback. We apologize for the issues you encountered with the room’s condition and any inconvenience it caused during your stay. Your observations are valuable as we work to enhance the comfort and overall experience for our guests. We appreciate your patience and hope you might consider giving us another opportunity in the future so that we can provide a much-improved and more enjoyable stay. Sincerely, Hotel Management
I little walking needed but great bargain I chose this hotel based on price and reviews. I was very pleased with the stay and would definitely stay there again. Having a kitchen with stovetop, fridge, freezer, sink was so convenient The website mentions kitchen "kits" for purchase, but they were free from the front desk and included a dish drainer, colander, toaster, coffee maker (and coffee), dish soap, kitchen towels, silverware, plates bowls and cups, a pot and a pan, cooking utensils, and a cutting board. In the bathroom... read more
Extended Stay America - Los Angeles - Arcadia has a 3.5 star rating with 2,655 reviews.
Extended Stay America - Los Angeles - Arcadia is open now. It will close tomorrow at 12:00 a.m.