Extended Stay America - Los Angeles - Arcadia

Leona 

on Expedia

14 years ago

Arcadia Hotel In our the room, instead of a smoke detector, we had wires hanging out of the ceiling. There was also a low rumble that cycled every 10-15 seconds. We could not identify it and it was annoying. On a positive note, when we first checked in, a handicapped room was all that was available. They were able to move us to a regular room the next day. 

R 

on Expedia

14 years ago

Low Expectations If you're going to stay here, have low expectations, and you won't be disappointed. When there already isn't a complimentary breakfast, only front desk service until 11PM, you're paying for wifi, and you get to empty your trash and walk into a bathroom that hasn't been cleaned properly in weeks, there are better places to stay for the price I paid. 

Steve 

on Expedia

14 years ago

What a Disappointment This hotel is located in a nice area of L.A. (Arcadia) and conveniently located near the freeway. The manager on duty when we arrived was nice and did all he could . . . but he was no match for all of the foibles of the cleaning staff. First, our room (#104) smelled like someone had left out a damp dish rag/sponge for weeks. The smell was so powerful we asked for another room. All he had was a king-sized bed or a smoking room. We took the former and asked for two rollaway beds for our two kids. The seco... read more

Anonymous 

on Expedia

14 years ago

room was very dirty had a smell in room and toliet had black mold around the ring...also sink is very old the faucets and tarnished ,looks not sanitary....carpet has a musty smell to it...one spot was even wet....sheets felt dirty and very ussed... 

Dissatistifed Customer 

on Expedia

15 years ago

The worst hotel ever... We were there only for the weekend, and the experience is horrible. The first thing we saw when we arrived are 2 fire trucks in front of the lobby and their lights are on. When I come into the lobby, the fire fighters are there complete with all the gears for fighting fire. There is apparently a small fire accident in the 3rd floor and when the fire chief tells them that they need to replace the fire extinguisher and the receptionist does not have a clue if there is one for a replacement, and she is t... read more

James 

on Expedia

15 years ago

NIce Hotel for Guest with Dogs and Smokers I frequently stayed in this hotel, for good service, cleanliness, great accomodation wtih kitchen facilities, and covenience to local eateries and freeway access. However, the last stay was not pleasant at all for the following resons: 1) The non-smoking room smelled like previous guess smoke like there was no tomorow 2). Too many guest w dogs in and out and the loby looked like Pet Hotel. Found owner w 2 dogs and one of them is taller than her and the smaller dogs was barking conti... read more

Julia 

on Expedia

15 years ago

Extended Stay-Away! This hotel is horrible. I only picked this hotel for the kitchen which was also not as expected. The fridge barely worked and is very loud wnen its turned on. The sheets were clearly not changed from the previous guests as I found hair and a used tissue in them!! The comforter smelled gross and had a stickey feel to it. The towels were paper thin and I was told that I couldn't be given any extra towels that I'd have to wait until the next morning. The toilet was backed up and when I called for maitenece t... read more

Merrilee 

on Expedia

16 years ago

Stay away The hotel is filthy. I have now stayed here for 3 days and the stains on the elevator floor have not been mopped. Black stains. Footprints. Hotel carpet is dirty. Dishes in the room are all dirty. Sheets and towels and bathroom dirty. They don't vacuum and there are things in the hallway falling apart. The front desk is not helpful and made a mistake with our credit card which they blamed on us, and as of this morning they don't have any change for the laundry room... they "might" have some this afternoon, though. ... read more

Charles 

on Expedia

16 years ago

Extended Stay Bad experience. Would never stay here again. Screwed up our room and I had to stay in a separate room from my 2 sons. Only clean the rooms once a week and they charge extra for soap and shampoo. Nice location though.