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401 E. Santa Clara St., Arcadia, CA, 91006, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
One night The location is OK. Starbucks close by. The parking lot had junk cars in it, appeared to be someone living in one and you could smell pee next to it. Was hair, not ours in the tub. Would not stay again would pay more to stay somewhere else.
Business response:
Thank you for being a guest at our hotel. Although you liked our convenient location, we apologize for the inconvenience you encountered while being here. Your feedback with regard to cleanliness is shared with the concerned team in an effort to deliver better service going forward. We would like to regain your trust and hope you will give us that chance in the future. Sincerely, Hotel Management
Dirty hotel We had to clean the room once we got there. Cleanliness isn’t their greatest.
Business response:
Please accept our apologies for your unpleasant experience during your visit. As the cleanliness of our hotel is a key priority, we are very sorry your room fell short of your expectations. We have checklists in place to inspect every suite after it has been serviced. We will revisit our deep cleaning program so that we can provide a much better experience in the future. We hope you will consider a future stay as we would welcome the opportunity to regain your trust. Sincerely, Hotel Management
Close to shopping but not well maintained Thank you for asking for our comments. The price was ok but not any great deal. the room was ok and clean quiet but when I turned on ac the smell was terrible. It was so bad I was coughing and could not breathe comfortably. I wanted to move to a different room or hotel but my boyfriend said hey it is only a one night stay we don't have time to look for something else. It was not good stay for us and I would be happy to get a refund.
Been going here for years but now... I booked a smoking room, which had no ash tray (I had to go fetch it at the front desk) also by standard there should have been a trash can for the kicthen (had to fetch that). The window would not stay up/open, that's a must for a smoking room. The last three visits I've paid have not been up to par, in fact one of the times we went to extended stay, they gave us a room that was already being "utilized" by a patron. I was so embarassed & upest, not exactly the way I wanted to initialized... read more
Not recommended We found the hotel to be rather shabby with dirty carpeting in the hallways. The breakfast items were always gone before 6:30 or 7 am and were not replenished. Comfort of the room was very minimal.
Nice staff, filthy hotel. This hotel was the dirtiest place I've ever stayed. The carpets throughout the corridors were filthy. It smelled like they sprayed a room freshener on them, but the stains were more than evident. The room was clean, however the first thing you see when you walk into the bathroom is a giant plunger covered in plastic. Doesn't give you a good feeling about using the toilet. The bed was comfortable and I believe newer since the rubbish bins outside were filled with old mattresses. Overall the room was ... read more
Just as Advertised The hotel was as advertised. The advertisement made it seem "more." We lost hot water for four hours. I called to say that I would be a late check in and was told their is someone here "24 hours." When I got in at 3:00AM I could not rouse anyone until I and another late check in manged to slip the lock and get the door open. There was no change machine in the laundry and the desk did not have quarters until later. We were short one towel, the desk would have clean towels later. On the plus side, the kitche... read more
old hotel, clean but old Stayed here in the past, hotel as gone downhill. Old carpet, old furnishings, clean but not in the best condition. Would stay acroos the street at other hotels first. Price was good.
Extended Stay America - Los Angeles - Arcadia has a 3.5 star rating with 2,545 reviews.
Extended Stay America - Los Angeles - Arcadia is open now. It will close tomorrow at 12:00 a.m.