Extended Stay America - Los Angeles - Burbank Airport

Business response:

Dear David, Thank you for taking the time to share your thoughts. We appreciate your feedback and are glad to hear that your stay was satisfactory. If you have any specific comments or suggestions on how we can enhance your experience in the future, please feel free to let us know. We look forward to the opportunity to provide you with an even better stay next time.Sincerely,Hotel Management 

Business response:

Dear Marmi, Thank you for your feedback. We apologize for the cleanliness issues you encountered during your stay. This is not reflective of our standards, and we will address this concern with our housekeeping team to ensure improvements are made. Your comfort and satisfaction are important to us, and we appreciate you bringing this to our attention. We hope to provide you with a better experience.Sincerely,Hotel Management 

Business response:

Thank you, Garry, for your positive review! We are thrilled you had a great stay at Extended Stay America. Your satisfaction means a lot to us, and we look forward to welcoming you back for another enjoyable visit.Sincerely,hotel Management 

Business response:

Dear Gabriela, Thank you for your feedback. We’re glad to hear that your stay was satisfactory. If there’s anything specific we can do to make your next visit even better, please don’t hesitate to let us know. We appreciate your stay at Extended Stay America and look forward to welcoming you back in the future.Sincerely,Hotel Management