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Extended Stay America - Los Angeles - Burbank Airport
- Hotels
- Burbank, CA
About this business
Extended Stay America Hotel Los Angeles - Burbank Airport is located at 2200 W Empire Ave, Burbank, CA. This location is in the Northwest District neighborhood. This business specializes in Hotels & Motels and Other Lodging.
Location details
2200 Empire Ave., Burbank, CA, 91504, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The water pressure on the shower is low, but overall is a good place to stay.
Having to ask for usual hotel amenities inconvenient.
Business response:
Dear Guest, We understand the inconvenience of having to request the usual hotel amenities. To maintain cleanliness standards, we keep these amenities at the front desk. We apologize for any inconvenience this may have caused during your stay. Please know that we are more than happy to deliver them to your room upon request promptly. Your comfort is our priority, and we appreciate your understanding as we strive to uphold our cleanliness standards. Should you need any amenities during your stay, please don't hesitate to cont... read more
Burbank stay. Room was okay. The plug ins were all uncovered. There was no phone. The room had tape and film over what might have been a vent at one time. The amenities were not stored in the room instead you have to ask for them and many of them were not available. There was a fire alarm which one of the long term residents said it was a weekly occurrence. You can slightly hear the airport. Location is great. Silva was super nice.
Business response:
Dear Trinity, We appreciate your feedback and are glad you found the location convenient and the excellent service provided by Silva. We apologize for any inconvenience regarding the room's condition and amenities. Your comments will be shared with our team for improvement. Regarding the fire alarm, safety is paramount, and we take necessary precautions. We value your patronage and hope to welcome you back for an improved experience in the future. Thank you for choosing to stay with us.Sincerely,Hotel Management
This was a really nice stay. Right next to store and restaurants which is convenient. Cam at the front desk was very helpful and accommodating. Love that the room had a kitchen and the hotel offers kitchen supplies if need be
Business response:
Dear Joanna, We are thrilled to hear you had a great stay at Extended Stay America! Your satisfaction is our priority, and we are delighted you enjoyed our convenient location and helpful staff, especially Cam at the front desk. We are pleased you appreciated the kitchen amenities. Thank you for choosing us, and we look forward to welcoming you back soon!Sincerely,Hotel Management
There was no breakfast as advertised. This is our second time here, same as before. Sheets were clean but thread bare. Floor was swept but needed mopping. Took 20 minutes to check in.
Business response:
Dear Mary, Thank you for sharing your experience with us. We apologize for not meeting your expectations with our complimentary grab-and-go breakfast. We will share your valuable feedback with the appropriate team as we continually strive to enhance our future offerings. Moreover, we regret any cleanliness issues and delays in check-in that caused you discomfort. We will address this with our housekeeping and front desk team to ensure this is not repeated. Your comfort is important to us, and we'll strive to improve. We appr... read more
Good value for the price
Business response:
Dear Maryl, We are delighted to hear that you found Extended Stay America a good value for your stay! Providing excellent value for our guests has always been our goal, and we're pleased you were satisfied with your experience. Thank you for choosing our hotel, and we hope to welcome you back again soon!Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Los Angeles - Burbank Airport
How is Extended Stay America - Los Angeles - Burbank Airport rated?
Extended Stay America - Los Angeles - Burbank Airport has a 4.3 star rating with 1,984 reviews.
When is Extended Stay America - Los Angeles - Burbank Airport open?
Extended Stay America - Los Angeles - Burbank Airport is open now. It will close tomorrow at 12:00 a.m.